Published by The Quit Smoking Professionals

Report an issue with Stop Smoking.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Stop Smoking - quit smoking, b?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Quit Smoking Professionals to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Stop Smoking - quit smoking, b image 1 contact Stop Smoking - quit smoking, b image 2

Stop Smoking Customer Insights

1. Needs a future set quit date feature.

Steps to Troubleshoot & Fix Stop Smoking Issues

1. Fix Stop Smoking Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Stop Smoking: Restarting the app will resolve most errors.
  2. Update the Stop Smoking App. Here is how:
    1. On Android goto PlayStore » Search for "Stop Smoking" » Open Stop Smoking - quit smoking, b » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stop Smoking » click "UPDATE".
  3. Clear Stop Smoking - quit smoking, b app cache: Clearing cached data will force your app to retrieve the latest data directly from Stop Smoking servers.
    1. On Android, goto Settings » Apps » Select "Stop Smoking - quit smoking, b" » click Storage » click "Clear Cache".
  4. Check Stop Smoking app permissions. If any of these permissions required to use your device's features are disenabled, Stop Smoking might not work.
  5. Uninstall and reinstall Stop Smoking. If nothing else has worked, completely uninstall Stop Smoking then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Stop Smoking not working


2. Fix Stop Smoking Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Stop Smoking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Stop Smoking not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Stop Smoking may not be able to connect to the Internet when running in the background.

Reported Issues