Published by digitalsirup GmbH

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Why should I report an Issue with Quit it - stop smoking today?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of digitalsirup GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Quit it Customer Insights

1. It tells you how much money and time you've saved, as well as health benefits and avoided toxins since you quit!Great app to track your savings and health benefits by time line although there should be more short term health benefits listed.

2. The craving goes but the money stays! This is a great and easy to use little app and it really has helped this heavy smoker (40 plus years) quit for good.

3. Furthermore it tells you the benefits you have achieved, and it tells you an estimate of how much cigarettes you have not smoked and money you have saved (based on data you enter at the beginning).

4. I like how I can create goals and see how much money I save and the health benefits as time goes on.

5. I'm glad I installed it.Brilliant app (using free version), love the detail and tips, and especially that you can add things you want to buy with the money saved (and it counts down until you've saved enough).

6. I never thought that would be possible for me because i never gave myself long enough off cigarettes to find out.Great little app to remind you of the benefits of not smoking.

7. Best to add many short term health benefits of not smoking.

8. It keeps a tally of the money I saved and it has a "Goals" feature that makes it fun to choose the things I will buy with the money.

9. The app does not look great but it serves it's purpose and has helped me stay away from smoking.Great! I really recommend this app.

10. Other than that it's a good app.Great App haven't had a cigarette yet even though it is only week one however my past efforts have found the first two weeks are the most difficult.

11. After one month of not smoking you dont get any health goals for another year and then its 5 years and then 10 and 15.

Steps to Troubleshoot & Fix Quit it Issues

1. Fix Quit it Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Quit it: Restarting the app will resolve most errors.
  2. Update the Quit it App. Here is how:
    1. On Android goto PlayStore » Search for "Quit it" » Open Quit it - stop smoking today » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Quit it » click "UPDATE".
  3. Clear Quit it - stop smoking today app cache: Clearing cached data will force your app to retrieve the latest data directly from Quit it servers.
    1. On Android, goto Settings » Apps » Select "Quit it - stop smoking today" » click Storage » click "Clear Cache".
  4. Check Quit it app permissions. If any of these permissions required to use your device's features are disenabled, Quit it might not work.
  5. Uninstall and reinstall Quit it. If nothing else has worked, completely uninstall Quit it then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Quit it not working


2. Fix Quit it Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Quit it be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Quit it not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Quit it may not be able to connect to the Internet when running in the background.

Reported Issues

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