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Why should I report an Issue with Mobile Justice?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Quadrant 2, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Empowered by the American Civil Liberties Union, the Mobile Justice app is one way you can put a check on law enforcement misconduct wherever, whenever. • Record and submit incidents directly and securely to your local ACLU using your phone camera. • Share your livestream recording with up to three trusted contacts you input. • Get urgent notifications and action alerts from your local ACLU. • Access the ACLU's full library of "Know Your Rights" information offline.

2. Whether at a protest, a traffic stop, or in public space, you have the First Amendment right to record law enforcement.

3. Keep justice within reach. Download Mobile Justice.

1. The only thing left to be desired is the ability to download the video for my record keeping.Once setup, it quickly gets straight to recording, but it only uploads after you leave the screen and there's no indication when it's complete.

2. But if you are trying to record video, use something that always works, not this glitchy app that kept crashing when I tried it.Idea is great but the execution is awful.

3. Somehow this app had issues with LastPass I'd never seen before, but eventually I put in my contacts, and then it prompts me to take video...? I don't want to submit a video right now, and I don't want to have to put my trusted contacts info in before recording a police encounter.

4. The UI does not make it obvious what's going on at all.I keep getting a "your video is on its way notification" any time I press a button that isn't record.

5. I'm using a Samsung A71.Every time I open this app, or navigate back to the default "filming" page I get a notification that says "your video is on the way!" whether or not I record anything.

6. Either fix it or delete it.Wonderful that this is free, and video recording and sending to contacts worked in my test.

7. App crashes constantly, and does not give you the ability to add a report if you don't do it after submitting the video, which as the app clearly states won't be reviewed if not completed... This app needs desperately to be 100% reliable.

8. I hadn't given any video permissions yet, so I guess it just sent like 10 videos of nothing to the ACLU before I even set up anything.

9. Some of the bugs: - Many button presses (eg most if not all times I press the settings gear from the video view) take ~5 seconds to have any visible effect.

10. My video will go somewhere I might not be if I haven't updated yet.Great idea, worst implementation.

11. My test video successfully uploaded and was sent to my emergency contact, along with a message.

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart : Restarting the app will resolve most errors.
2. Update the App. Here is how:
   1. On Android goto PlayStore » Search for "" » Open Mobile Justice » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
3. Clear Mobile Justice app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
   1. On Android, goto Settings » Apps » Select "Mobile Justice" » click Storage » click "Clear Cache".
4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.