Published by LoveWorld Inc

Report an issue with Live TV.
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Why should I report an Issue with Live TV Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LoveWorld Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Live TV Mobile image 1 contact Live TV Mobile image 2

Live TV Customer Insights

1. I kindly implore the developers to also include a feature of being able to select different video quality so one can still experience seamless stream irrespective of the strength of WiFi signal, data/bandwidth plan.Hello. I find it difficult authenticating my email on the live tv app and hence I can't use it.

2. I need assist as other apps are working perfectly.Greetings in the name of Jesus Please I want to complain about that the app doesn't stream well on my device It hangs constantly.

3. I want to be able to minimize the app, working on other apps and still be able to watch any videoGood day, good people.

4. This will help a lot to minimise the use of mobile devices to stream & connect with cables to big screens and TVs, instead the app is already installed in the big screens and TVs for streaming.

5. Thank youPlease can we have an option where picture quality can be selected in other to have a better viewing experience.

6. I tried using the app in PICTURE-IN-PICTURE mode, there's no draw over other apps features.

7. Kindly add some improvements such as viewing in different resolution mode, e.g, 1080p, 920p, 720p, 480p, 360p, 240p and 144p modes.

8. All apps have been reinstalled and working fine but not Live TV mobile.

9. When I attempt to sign up or sign in l keep getting this message "HandshakeException: Handshake error in client" any help !!!!!!!!!!!.

10. I gave it five stars because it actually shares good news and saving news to everyone around the world and plays a role in changing our world.

11. Please do work on the app, because I want to be able to enjoy the use of the app to connect with Pastor on your Loveworld.

Steps to Troubleshoot & Fix Live TV Issues

1. Fix Live TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Live TV: Restarting the app will resolve most errors.
  2. Update the Live TV App. Here is how:
    1. On Android goto PlayStore » Search for "Live TV" » Open Live TV Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Live TV » click "UPDATE".
  3. Clear Live TV Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Live TV servers.
    1. On Android, goto Settings » Apps » Select "Live TV Mobile" » click Storage » click "Clear Cache".
  4. Check Live TV app permissions. If any of these permissions required to use your device's features are disenabled, Live TV might not work.
  5. Uninstall and reinstall Live TV. If nothing else has worked, completely uninstall Live TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Live TV not working


2. Fix Live TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Live TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Live TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Live TV may not be able to connect to the Internet when running in the background.

Reported Issues