Published by 9292 on Jul 29, 2024

Report an issue with 9292 public transport & ticket.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with 9292 public transport & ticket?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 9292 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About 9292 public transport & ticket

1. Enter your trip from A to B and we will immediately show you up-to-date travel information for all public transport in the Netherlands.

2. The 9292 app displays the expected occupancy per mode of transport for each travel advice, as communicated to us by the transport services.

3. The affiliated public transport services for bus, tram, metro and ferry are Arriva, Breng, Connexxion, EBS, Hermes, HTM, Keolis, RET, U-OV and Waterbus.

4. Thanks to the travel planner of 9292, you can plan all your trips in Netherlands with the train, bus, metro, tram, and ferry.

5. At the bottom of the travel advice of your choice you will see the button "Playlist for this trip".

6. The up-to-date public transport planner provides live public transport info for NS, Arriva, Connexxion, Breng, Hermes, Keolis, RRReis, Qbuzz, EBS, U-OV, RET, HTM, GVB and Waterbus.

7. The 9292 app combines all current train, bus, tram, metro and ferry timetables of all public transport companies in the Netherlands in 1 app.

8. On this page we create a playlist based on the travel time of your chosen travel advice.

9. In case of any changes, we will show you an alternative travel advice.

10. You can buy e-tickets straight from the travel advice in the 9292 app.

11. You can find your saved travel advice by using the menu in the app.

9292 public transport & ticket Customer Insights

1. This reduces the overall number of clicks per user.This app is UNUSABLE! The ads situation is disastrous, I keep hitting ads accedentally instead of selectimg a journey! At least add a one time payment option to remove the bloody ads!Don't download.

2. When there's a delay that makes you miss a transfer somewhere on your saved route the app simply gives an error when trying to open it, so you can't even see where you have to alter your journey.It's a really helpful apps, even it shows the cancelled time schedule.

3. Some areas of improvement would be making the exact tram visible on the main search interface, e.g. so that one doesn't need to click on each time slot to figure out which tram to take.

4. This way you know what your options are without having to miss a transport by not knowing it had been an option as wellThe app in itself is good.

5. Would be even better if you could immediately see if it's a bus/ tram/ etc and which number it is, before having to click on every option available.

6. In general the app and the whole Dutch public transport has become too unreliable so it's better to drive your own carPretty good and always reliable.

7. It would be great again once you change this into a normal ad.Tracking, tracking, tracking and no easy option to disable this under privacy settings.

8. OV-chipkaart isn't available as a payment option.

9. Finally, there's a lag of 10-30s when trying to access your saved tickets.App keeps getting worse over time.

10. For one, the need to enter your name, email, & payment info *for every trip* is tedious & unnecessary.

11. Some familiar trips were 'cancelled' but once I already took the alternatives, it suddenly became available.

Steps to Troubleshoot & Fix 9292 public transport & ticket Issues

1. Fix 9292 public transport & ticket Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 9292 public transport & ticket: Restarting the app will resolve most errors.
  2. Update the 9292 public transport & ticket App. Here is how:
    1. On Android goto PlayStore » Search for "9292 public transport & ticket" » Open 9292 public transport & ticket » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 9292 public transport & ticket » click "UPDATE".
  3. Clear 9292 public transport & ticket app cache: Clearing cached data will force your app to retrieve the latest data directly from 9292 public transport & ticket servers.
    1. On Android, goto Settings » Apps » Select "9292 public transport & ticket" » click Storage » click "Clear Cache".
  4. Check 9292 public transport & ticket app permissions. If any of these permissions required to use your device's features are disenabled, 9292 public transport & ticket might not work.
  5. Uninstall and reinstall 9292 public transport & ticket. If nothing else has worked, completely uninstall 9292 public transport & ticket then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 9292 public transport & ticket not working


2. Fix 9292 public transport & ticket Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 9292 public transport & ticket be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 9292 public transport & ticket not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 9292 public transport & ticket may not be able to connect to the Internet when running in the background.

Reported Issues