Published by TUM

Report an issue with Live Earth Cam.
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Why should I report an Issue with Live Earth Cam: Public Cam, Webcam, City Cam?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TUM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Live Earth Cam Customer Insights

1. Absolute rubbish - like a previous user, paid my 87p to get rid of the really annoying and invasive ads (the worst invasive ads I have ever seen by the way) but even after rebooting and even turning phone off and on they are still there !!! I haven't time to mess about waiting for the problem to be resolved, they have had 4 weeks after previous customer had the problem to resolve it, so I am getting a refund and uninstalling, going to find a better one that I can actually get rid of the ads.Bad, very few cameras, not able to view them on map (when you for example zoom to UK, it displays cams separately and just for a moment displays the bubble with number 5 and then it dissapears).I absolutely LOVE this site.... I love the comparisons of the time lapse photography.

2. But not those in brussel, bruges etc...and none are liveLove cam was not live when I tried to look at my house it was old!very difficult to move the cursor when you go to road and street maps shameWhy? No info about the cams no zoom.

3. Thx! ccit's great but it needs work ocassanaly there are glitches I think it's your connection from the app to the cameras can you fix it plz my experience would be better thx -TOOTHLESSsearch is not very good.

4. Suck!very few actual CAMERAS to view most are photos and hardly any in the USAApp is just straight up stupid.

5. I only wish that I actually knew more about WHAT country each photo is in.

6. No screen shots and advertisements.

7. enter belgium and you get 4.

Steps to Troubleshoot & Fix Live Earth Cam Issues

1. Fix Live Earth Cam Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Live Earth Cam: Restarting the app will resolve most errors.
  2. Update the Live Earth Cam App. Here is how:
    1. On Android goto PlayStore » Search for "Live Earth Cam" » Open Live Earth Cam: Public Cam, Webcam, City Cam » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Live Earth Cam » click "UPDATE".
  3. Clear Live Earth Cam: Public Cam, Webcam, City Cam app cache: Clearing cached data will force your app to retrieve the latest data directly from Live Earth Cam servers.
    1. On Android, goto Settings » Apps » Select "Live Earth Cam: Public Cam, Webcam, City Cam" » click Storage » click "Clear Cache".
  4. Check Live Earth Cam app permissions. If any of these permissions required to use your device's features are disenabled, Live Earth Cam might not work.
  5. Uninstall and reinstall Live Earth Cam. If nothing else has worked, completely uninstall Live Earth Cam then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Live Earth Cam not working


2. Fix Live Earth Cam Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Live Earth Cam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Live Earth Cam not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Live Earth Cam may not be able to connect to the Internet when running in the background.

Reported Issues