Published by SOTI Inc on Oct 24, 2024

Report an issue with SOTI MobiControl Agent.
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Why should I report an Issue with SOTI MobiControl Agent?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SOTI Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SOTI MobiControl Agent

1. SOTI MobiControl is an Enterprise Mobility Management solution that enables organizations to track, manage and secure mobile devices from unboxing to retirement.

2. With SOTI’s innovative portfolio of solutions, organizations can trust SOTI to elevate and streamline their mobile operations, maximize their ROI and reduce device downtime.

3. Globally, with over 17,000 customers, SOTI has proven itself to be the go-to mobile platform provider to manage, secure and support business-critical devices.

4. SOTI MobiControl is Android Enterprise Recommended and supports fully managed, Bring Your Own Device (BYOD) and Corporate-Owned, Personally Enabled (COPE) devices.

5. SOTI is a proven innovator and industry leader for simplifying business mobility solutions by making them smarter, faster and more reliable.

6. Get total visibility and control over any device, any form factor and any operating system, making business mobility easy and minimizing downtime.

7. With SOTI’s world-class support, enterprises can take mobility to endless possibilities.

8. To learn more, visit soti.

9. For more information, visit soti. net.

SOTI MobiControl Agent Customer Insights

1. One of the bad apps you will ever come across, uninstall and cant install again unless device is hard resetIt is worst system controlling app for my lava, I have given it all the permission but still it doesn't giving me access to draw over other apps, each time it's annoying pop ups jumps and starts malfunctioning my work and study, It says, "pending actions, attention required please tap each option and proceed with pending action", and I have given it all the permission of my system but still it showing unnecessary nuisance in b/w.

2. This app controls everything on your phone and you don't even realise, it has access to install and uninstall apps without your permission, it has the ability to restrict you from installing apps too, I'm trying to uninstall it, it uninstalls but still doesn't let me download other apps and tells me this mobi control app is not allowing me to download any other apps even though I've uninstalled it and removed it as a device administrator.

3. On proceeding with the notifications , it is asking to "tap on each item and proceed with actions " , but on tapping for numerous times nothing is happening, neither the list of items appear nor the app stops giving me uneccesary interruptions in my workVery poor experience I suggest don't install in phone.😔😔😔Terrible personal control.

4. I think that this application is not made to help people I think it is made to disturb people .This app has blocked me from using any app on my phone ,it keeps giving me notifications saying 'enter your message here'Controls everything on your device and is miserable to download.

5. It's really annoying and system malfunctining kindly fix it🙏...Worst app .It has been pre installed on my lava tablet T81N , since 1 week it keeps interrupting my work every single time.

6. It is asking for permissions , which I have already given , but still it is giving more than 152 notifications per day!.

7. I tries to do something important it always disturbed even when I goes to deactivate it I can't, also whenever I goes uninstall it same happens.

8. Got a full IT department working on getting it up and running on my phone.

9. Ive got a stack of bricked employee phones that Mobi destroyed.

10. Deserves negative stars and removed from Playstore.Awful app and rubbish MDM software.

11. DON'T DOWNLOAD.I hate this application and whenever.

Steps to Troubleshoot & Fix SOTI MobiControl Agent Issues

1. Fix SOTI MobiControl Agent Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SOTI MobiControl Agent: Restarting the app will resolve most errors.
  2. Update the SOTI MobiControl Agent App. Here is how:
    1. On Android goto PlayStore » Search for "SOTI MobiControl Agent" » Open SOTI MobiControl Agent » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SOTI MobiControl Agent » click "UPDATE".
  3. Clear SOTI MobiControl Agent app cache: Clearing cached data will force your app to retrieve the latest data directly from SOTI MobiControl Agent servers.
    1. On Android, goto Settings » Apps » Select "SOTI MobiControl Agent" » click Storage » click "Clear Cache".
  4. Check SOTI MobiControl Agent app permissions. If any of these permissions required to use your device's features are disenabled, SOTI MobiControl Agent might not work.
  5. Uninstall and reinstall SOTI MobiControl Agent. If nothing else has worked, completely uninstall SOTI MobiControl Agent then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SOTI MobiControl Agent not working


2. Fix SOTI MobiControl Agent Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SOTI MobiControl Agent be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SOTI MobiControl Agent not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SOTI MobiControl Agent may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I'm do want Blocker hero app uninstall

    — by Deepak 2 years ago

  • Ininstall

    — by Adam wizkid 2 years ago