Contact Magic Cinema ViewFinder Customer Service

Why should I report an Issue with Magic Cinema ViewFinder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Roman Medvid to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. :(my experience was good but the only problem I had was that I have Samsung Galaxy A50 which supports 3rd lens which is a Ultra wide lens and I can use that lens only in my camera app and not in this app so I want you to add the third lens as the ultrawide because I mostly now it is prefer ultrawide than normal shorts specially for anamorphic lensgreat app 👌 helps a lot.

2. The app is awesome! It would be really helpful though to have more tools for bulding composition (golden spiral, golden triangles, more steps to the golden section) and have them on screen at the same time if needed.I think the concept is great guys.

3. It helps me plan my shots without carrying the camera all around! Kudos to you, Man!Full support for Blackmagic Pocket Cinema 6K windowed and scaled modes just added after inquiring.

4. All the best.This app is fricken awesome! I was so close to spending a whole lot on a directors viewfinder and having to do all the math for MFT with my Sirui 35mm Anamorphic lens.

5. With this we get the setup right the first time.Perfect to set up your shots before changing lens.

6. Now I can tell exactly how a shot will look before I move the entire rig or swap lenses.Your app is really helpful to an independent filmmaker like me who needs to think and decide quick but be mindful.

7. It's really gonna save me time on set and help me purchase lenses online.This app has saved me a lot of setup time.

8. I had to delete it 5mins after Installed because as soon as I turned on my bmpcc4k it had somehow changed my cameras language to Chinese.

9. Turns out this app can do the conversion AND emulate the squeezed look of 35mm Anamorphic vs Spherical.

10. The only problem is, I've just used it but can't find where it is putting the images!! Anyone help? I've looked in all my librarys.

11. I've used it dozens of times deciding where to place cameras and sliders and what glass works best.

1. Fix Magic Cinema ViewFinder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Magic Cinema ViewFinder: Restarting the app will resolve most errors.
2. Update the Magic Cinema ViewFinder App. Here is how:
   1. On Android goto PlayStore » Search for "Magic Cinema ViewFinder" » Open Magic Cinema ViewFinder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Magic Cinema ViewFinder » click "UPDATE".
3. Clear Magic Cinema ViewFinder app cache: Clearing cached data will force your app to retrieve the latest data directly from Magic Cinema ViewFinder servers.
   1. On Android, goto Settings » Apps » Select "Magic Cinema ViewFinder" » click Storage » click "Clear Cache".
4. Check Magic Cinema ViewFinder app permissions. If any of these permissions required to use your device's features are disenabled, Magic Cinema ViewFinder might not work.
5. Uninstall and reinstall Magic Cinema ViewFinder. If nothing else has worked, completely uninstall Magic Cinema ViewFinder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Magic Cinema ViewFinder not working

2. Fix Magic Cinema ViewFinder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Magic Cinema ViewFinder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Magic Cinema ViewFinder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Magic Cinema ViewFinder may not be able to connect to the Internet when running in the background.