Contact Cinema FV-5 Customer Service

Why should I report an Issue with Cinema FV-5?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FGAE to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The only limit is your imagination and creativity! ● Adjust all the image sensor parameters that you only thought pro-videocameras had: exposure compensation, ISO, light metering mode (matrix/center/spot), focus mode and white balance. ● Change sensor parameters (like ISO, exposure compensation or white balance) also during recording. ● Focus adjustments during recording: lock focus on your subject before recording and change focus planes while recording. ● Professional viewfinder: 10+ compositing grids, 10+ crop guides available, safe areas display and much more. ● The most advanced electronic viewfinder on a video camera: live RGB and luminance histogram are available also during recording. ● Professional sound metering options: display audio peaks and sound clipping warnings during recording. ● Use any audio input source for your video: built-in microphone, external (wired) microphone or wireless (Bluetooth) headset. ● Choose video and audio codec, adjust the bitrates, audio sampling rates and number of channels. ● Record in 4K UHD (Ultra High Definition) video on supported devices. ● All camera functions assignable to volume keys.

2. Devices with hardware camera shutter keys are also supported. ● Autofocus, macro, touch focus and infinity focus modes, plus a focus lock switch (AF-L). ● Autoexposure (AE-L) and auto white balance (AWB-L) locks in Android 4. 0+.

3. Cinema FV-5 is a professional video camera application for mobile devices, that puts professional manual controls in your fingertips.

4. Tailored to enthusiast and professional videographers and filmmakers, with this video camera application you can capture the best footage with top-of-the-line controls for perfect postproduction purposes.

5. Set specific focal lengths thanks to the 35mm equivalent-based focal length display. ● Powerful video clips organization options: different storage locations and fully customizable file names (even with variables).

6. You can adjust EV, ISO, color temperature, zoom and more using volume keys (including those in cable-headsets) as well as focusing and recording.

7. You can also lock exposure and white balance during clip recording automatically. ● Zoom after and while recording.

8. Cinema FV-5 specially supports Android-based compact cameras, so you can even leverage a high-quality, optically stabilized zoom.

9. Cinema FV-5 is the perfect app for producing the best footage for any short- to medium-sized production.

10. The footage captured with Cinema FV-5 can be easily edited on any NLE application.

11. With it you can record the best material possible with any medium- to high-end device.

1. I may have that set won't also.I am so pissed off - I paid and downloaded this app because it allows manual focus management, it works fine for my purposes, but when I stop recording, it says "The video is too short to be saved", so I have no video at my phone after all.

2. Seems like a nice app, but when playing back the recorded video it plays just the audio with the first frame of the video as a still frame, and then when the video player progress bar shows that the clip is finished playing, the video starts playing, with no audio.

3. I could barely use the app for a few minutes in one week to record few minutes of video without crashing.The app is very good, I've been using it for years.

4. 1) when using a Bluetooth mic it works great on the rear camera, when I switch to the front camera the Bluetooth mic no longer works.

5. 2) using on my pixel 2 XL the front camera works well, but on my Galaxy S8+ the front camera is only a square 4:3 it won't goto 16:9.

6. I don't see an option to record with frame rates higher than 30fps, which is quite weird as I am able to do so with Native Camera and Open Camera apps.

7. Bought the full version but unfortunately on my S22 Ultra it usually crashes every two seconds, especially if I swipe to switch to the selfie camera (but also with the main one).

8. With all the new features of much stronger camera hardware three years later, this app has yet to show a single update in the nearly three years past.

9. And after using it for a bit longer now the manual focus seems to not work at all.

10. Too bad! This has the main feature I needed - Bluetooth mic support.Used to be my go-to app for video, not sure what they did to it.

11. The manual focus only seems to work for about 20 seconds when I'm adjusting it.

1. Fix Cinema FV-5 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cinema FV-5: Restarting the app will resolve most errors.
2. Update the Cinema FV-5 App. Here is how:
   1. On Android goto PlayStore » Search for "Cinema FV-5" » Open Cinema FV-5 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cinema FV-5 » click "UPDATE".
3. Clear Cinema FV-5 app cache: Clearing cached data will force your app to retrieve the latest data directly from Cinema FV-5 servers.
   1. On Android, goto Settings » Apps » Select "Cinema FV-5" » click Storage » click "Clear Cache".
4. Check Cinema FV-5 app permissions. If any of these permissions required to use your device's features are disenabled, Cinema FV-5 might not work.
5. Uninstall and reinstall Cinema FV-5. If nothing else has worked, completely uninstall Cinema FV-5 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cinema FV-5 not working

2. Fix Cinema FV-5 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cinema FV-5 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cinema FV-5 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cinema FV-5 may not be able to connect to the Internet when running in the background.