Published by UDroidSA on Jul 17, 2024

Report an issue with My Apps.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with My Apps?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of UDroidSA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My Apps Customer Insights

1. To sum it up: As a developer, being the worst group of collected apps available in Google Play; this would be the most selective, vexed, and flawed pay'd app I have ever known.I like this app because I can keep most of my apps all in one place on my desktop.

2. At first I liked the app, cuz I could see apps by install date, but if you don't offer the ability to get rid of ads (at a cost), then this app is a waste of my time and it's not going to be something I waste my money on.Phones don't show many apps, and the apps suck the life from battery.

3. Almost perfect for my old (ancient?) ASUS Tablet (running Android 5.0). Would be perfect if there was an option to shortcut to the "Apps" section in Settings, so I could see not just the size of an app, but if it's on the SD card, and how much data is on the SD card in such instances.

4. Kudo's great job 👍I have found it helpful to sort through my apps ridding myself of unwanted apps, it would have been nice to see the final picture of all apps leftIt is a ok app.

5. Google seems to sneak unwanted apps to my phone.

6. I'd give it a 4.9 right now, but a 5 if you could add this... and for your efforts, I bought you a coffee via the in-purchase option in the app...It won't allow me to move important apps to home page.

7. I hate it.I wanted to know what apps are already installed on my phone to be able to look up what they are.

8. This only showed me the apps I installed myself recently after receiving the phone (4 apps).

9. Absolutely no apps were listed otherwise.If there were 0 (zero) stars available, I would have certainly selected it.

10. I can't even put the stupid apps in a folder.

11. If someone could give me advice on how to do this, I would be greatly appreciative.Yep, it really lists my apps.

Steps to Troubleshoot & Fix My Apps Issues

1. Fix My Apps Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Apps: Restarting the app will resolve most errors.
  2. Update the My Apps App. Here is how:
    1. On Android goto PlayStore » Search for "My Apps" » Open My Apps » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Apps » click "UPDATE".
  3. Clear My Apps app cache: Clearing cached data will force your app to retrieve the latest data directly from My Apps servers.
    1. On Android, goto Settings » Apps » Select "My Apps" » click Storage » click "Clear Cache".
  4. Check My Apps app permissions. If any of these permissions required to use your device's features are disenabled, My Apps might not work.
  5. Uninstall and reinstall My Apps. If nothing else has worked, completely uninstall My Apps then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Apps not working


2. Fix My Apps Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Apps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Apps not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Apps may not be able to connect to the Internet when running in the background.

Reported Issues