Published by Canvas Solutions, Inc. on Aug 7, 2024

Report an issue with GoCanvas Business Apps & Forms.
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Why should I report an Issue with GoCanvas Business Apps & Forms?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Canvas Solutions, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GoCanvas Business Apps & Forms

1. Organizations use our safety compliance and asset management solution to eliminate tedious, manual processes saving time and getting real-time data and insights providing visibility into business operations.

2. By partnering with GoCanvas to automate manual processes and get real-time insights into business operations, you can future-proof your business by lowering costs, minimizing safety and compliance risks, and working smarter to serve customers.

3. Our user-friendly digital solution is designed to transform your tedious and manual tasks into seamless and automated processes, so your time can be better spent making an impact on what matters most to your business.

4. You’ll never have to worry about the added time and expense of dealing with manual paperwork processes that result in lost, incomplete, or inaccurate info; illegible info; or endless piles of paper forms again.

5. GoCanvas helps digitize and automate your operations so you can spend less time on paperwork and more time with your customers and growing your business.

6. Overcome the daunting woes of manual data collection by automating your data and scheduling processes with smart and connected tools.

7. Our user-friendly, flexible digital solution can be customized to your specific processes and unique project needs.

8. Our specialty is custom safety compliance and asset management that put you in complete control of your operations.

9. Our digital solution is tailored to collaborate with you, empower you, and assist you on any project, no matter where it takes place.

10. Use our customizable standard mobile forms to do exactly what you need for your business.

11. Deliver accurate and consistent information with real-time updates when back online – right from your mobile device.

GoCanvas Business Apps & Forms Customer Insights

1. I'm happy I didn't dump any of my money into this product.After using this app I have noticed that it it not optimized it uses 5 percent of a full battery in 10 minutes of use I have a newer phone and to put it in prospective it takes 25 min of navigation and maps to use the same batteryFix your camera.

2. It does take time to create an app that does exactly what you want it to do without errors but if you stick with it and use the help section as you go eventually youre app will work the way you want.

3. Customer service/sales only constantly contacting you when they want to get sales, but when you are signed up, they never answer your email for any help you'd need which is very disappointing.Love this.

4. It bears very little resemblance to what I created as a document, missed out answers to the questions I submitted and bears some resemblance to documents I had previously deleted.Both app and web portal are very very slow.

5. PDF file error after submission, does not show certain pictures, and category answers.

6. There are certainly a few limitations (grids for loop screens could be better), but they are easily worth the price of admission and understandable with how the platform takes something complex and turns it into something no code across multiple platforms.

7. Wth type of lazy cheap programming is this.I have built my entire Appliance repair business using GoCanvas over 3 years.

8. Upon syncing tried it out on my first client and on their submitting it received an email with the resultant filled in form.

9. The workorder never even needed it, but this company won't stop contacting me now, even though I told them to leave new alone, as their product really doesn't apply to me.

10. The PDF builder is useful, but only does sheets based on columns, not rows.

11. Our implementation specialist when we first got on board and account rep have been phenomenal to work with.

Steps to Troubleshoot & Fix GoCanvas Business Apps & Forms Issues

1. Fix GoCanvas Business Apps & Forms Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GoCanvas Business Apps & Forms: Restarting the app will resolve most errors.
  2. Update the GoCanvas Business Apps & Forms App. Here is how:
    1. On Android goto PlayStore » Search for "GoCanvas Business Apps & Forms" » Open GoCanvas Business Apps & Forms » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GoCanvas Business Apps & Forms » click "UPDATE".
  3. Clear GoCanvas Business Apps & Forms app cache: Clearing cached data will force your app to retrieve the latest data directly from GoCanvas Business Apps & Forms servers.
    1. On Android, goto Settings » Apps » Select "GoCanvas Business Apps & Forms" » click Storage » click "Clear Cache".
  4. Check GoCanvas Business Apps & Forms app permissions. If any of these permissions required to use your device's features are disenabled, GoCanvas Business Apps & Forms might not work.
  5. Uninstall and reinstall GoCanvas Business Apps & Forms. If nothing else has worked, completely uninstall GoCanvas Business Apps & Forms then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GoCanvas Business Apps & Forms not working


2. Fix GoCanvas Business Apps & Forms Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GoCanvas Business Apps & Forms be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GoCanvas Business Apps & Forms not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GoCanvas Business Apps & Forms may not be able to connect to the Internet when running in the background.

Reported Issues