Published by SUPERCILEX

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Why should I report an Issue with Robot Scouter - FRC Scouting?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SUPERCILEX to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Robot Scouter - FRC Scouting

1. Robot Scouter is an open-source Android app with three core goals: to make FIRST competition robot scouting easy, efficient, and collaborative.  • JSON exports are also supported for custom analysis (e. g.

2. Robot Scouter​ is and always will be 100% free.

3. Note: in-app purchases are only used for donations.

Robot Scouter Customer Insights

1. After u are done with inputting data, where does the sheet go? Cause I tried looking for it in downloads and couldn't find itGreat App, very useful for scouting and very customizable.Awesome app but please put on ios for the rest of my teamGudPerfect appnixepretty goodSeems great thus farWasnt available on Apple Play Store, but good app.Amazing app for FRC scouting! Ridiculously easy collaborative editing without requiring any messy backend servers! All of our devices seem to magically sync together.

2. I'll be using this for a while to come.

Steps to Troubleshoot & Fix Robot Scouter Issues

1. Fix Robot Scouter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Robot Scouter: Restarting the app will resolve most errors.
  2. Update the Robot Scouter App. Here is how:
    1. On Android goto PlayStore » Search for "Robot Scouter" » Open Robot Scouter - FRC Scouting » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Robot Scouter » click "UPDATE".
  3. Clear Robot Scouter - FRC Scouting app cache: Clearing cached data will force your app to retrieve the latest data directly from Robot Scouter servers.
    1. On Android, goto Settings » Apps » Select "Robot Scouter - FRC Scouting" » click Storage » click "Clear Cache".
  4. Check Robot Scouter app permissions. If any of these permissions required to use your device's features are disenabled, Robot Scouter might not work.
  5. Uninstall and reinstall Robot Scouter. If nothing else has worked, completely uninstall Robot Scouter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Robot Scouter not working


2. Fix Robot Scouter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Robot Scouter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Robot Scouter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Robot Scouter may not be able to connect to the Internet when running in the background.

Reported Issues