Contact Parental Control App Customer Service

Why should I report an Issue with Parental Control App - Mobicip?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mobicip to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Something does not add up with this app.I've had Mobicip for several years on my children's devices and it has always been problematic and difficult; however, it did actually filter content and limit unapproved apps while allowing functionality on their phones and Chromebooks.

2. I haven't been using Mobicip extremely long, but for the most part, so far so good, and the app doesn't slow my phone down like some other products did.Extremely unpredictable app and even less predictable support.

3. I also just switched to a new phone with a new provider and the issues are the same, so it's not just my phone.The issues have been fixed, so the app now functions as it's supposed to, and effectively enabling you to use a browser of your choice.

4. So I guess it does the trick of keeping your eyes clean, just because you can't do anything when the VPN randomly drops? This is super annoying and if it isn't fixed soon, we will be switching to a different parental control solution.I'm having many of the same issues as others with the new update.

5. Previous email correspondence has been difficult and unclear and, this time, I am waiting on an email just to get the app off my daughter's phone so it will work again.

6. (For those missing the Mobicip browser, just download Firefox, it's identical.) However the filter is only active in browser apps, leaving non browser apps which render Web pages unfiltered.

7. Had been working great, but when one Chromebook had an update in September, the app stopped working, basically blocking all https sites.

8. Also I am having issues with my children being able to open apps that they download with out permission, even though I have it set so they can't.

9. Mobicip said they were working on an update, but I had to go a month without it on one Chromebook, which I wasn't happy about, especially with no warning.

10. When connection is lost (frequently) you cannot access your browser, Facebook, or anything the involves internet communication.

11. I had tons of issues with this, the internet connection is very inconsistent sometimes it works and sometimes it just doesn't.

1. Fix Parental Control App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Parental Control App: Restarting the app will resolve most errors.
2. Update the Parental Control App App. Here is how:
   1. On Android goto PlayStore » Search for "Parental Control App" » Open Parental Control App - Mobicip » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Parental Control App » click "UPDATE".
3. Clear Parental Control App - Mobicip app cache: Clearing cached data will force your app to retrieve the latest data directly from Parental Control App servers.
   1. On Android, goto Settings » Apps » Select "Parental Control App - Mobicip" » click Storage » click "Clear Cache".
4. Check Parental Control App app permissions. If any of these permissions required to use your device's features are disenabled, Parental Control App might not work.
5. Uninstall and reinstall Parental Control App. If nothing else has worked, completely uninstall Parental Control App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Parental Control App not working

2. Fix Parental Control App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Parental Control App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Parental Control App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Parental Control App may not be able to connect to the Internet when running in the background.