Contact DinnerTime Plus (Parental App) Customer Service

Why should I report an Issue with DinnerTime Plus (Parental App)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NComputing Global, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It doesn't actually lock anything, it just puts an app over top of the screen that can be circumvented by opening the list of programs and picking the one you want again.I loved this app at first, very useful! But after the short time we've had it, it often says my kids' phones are offline with no currently running apps... while they are texting me.

2. I paid for additional features hoping that would fix the app problem but alas, although all devices are connected, it does not monitor how much time is used on apps, display any history, or actually break the phone when breaks are set through app.

3. Fix this and I'll change to 5 Stars.The latest update deactivated the app on my daughter's tablet, and erased all the set time limits and reset the blocked app settings that I had saved on the parents app.

4. So if Netflix or YouTube is open it will automatically play the next video without dismissing the alert and still continue playing after the time limit is up.Sometimes it wants me to "register" when I open the app.

5. My biggest problem is that if the child doesn't dismiss the warning at 5 or 1 minutes left, they can continuing watching whatever was open in the background.

6. Highly disappointing! I also tried contacting the "help" desk or support via email provided ans have gotten no response.Update 4/29/19: So randomly this stopped working and my son was able to access everything for at least a week.

7. if you are persistent enough you can work around the app by repeatedly hitting the home button and then one step at a time getting to the app you want to use.

8. Better support would possibly warrant 5 stars.After this app was discontinued, it made it pretty difficult to find a good replacement (still looking for full feature parity).

9. Children don't like it at all so it must be good 😁 However tried to contact developer in the hope they could help to resolve minor problems but they never answered my email.

10. The wait time is longer but I haven't experienced it being more than like 5 minutes.

11. I've caught my son using Youtube for the 3rd time in the last few weeks while this app was active.

1. Fix DinnerTime Plus (Parental App) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DinnerTime Plus (Parental App): Restarting the app will resolve most errors.
2. Update the DinnerTime Plus (Parental App) App. Here is how:
   1. On Android goto PlayStore » Search for "DinnerTime Plus (Parental App)" » Open DinnerTime Plus (Parental App) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DinnerTime Plus (Parental App) » click "UPDATE".
3. Clear DinnerTime Plus (Parental App) app cache: Clearing cached data will force your app to retrieve the latest data directly from DinnerTime Plus (Parental App) servers.
   1. On Android, goto Settings » Apps » Select "DinnerTime Plus (Parental App)" » click Storage » click "Clear Cache".
4. Check DinnerTime Plus (Parental App) app permissions. If any of these permissions required to use your device's features are disenabled, DinnerTime Plus (Parental App) might not work.
5. Uninstall and reinstall DinnerTime Plus (Parental App). If nothing else has worked, completely uninstall DinnerTime Plus (Parental App) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DinnerTime Plus (Parental App) not working

2. Fix DinnerTime Plus (Parental App) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DinnerTime Plus (Parental App) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DinnerTime Plus (Parental App) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DinnerTime Plus (Parental App) may not be able to connect to the Internet when running in the background.