Contact Video Editor & Maker- My Movie Customer Service

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1. Please fix this! It's stopping me from being able to upload videos on my channel.This app is really good! But as almost all reviews may say, the audio gets out of sync and messes up the video.

2. And as always have a great day!Amazingly good! Will take some time to make your first video to figure out all the controls and features but afterwards you will see that it is actually very easy.

3. The only flaw I have is after exporting certain videos after making edits, the sound and the video lose sync and that's really annoying.

4. Can cut long videos and even songs into segments and place them anywhere, and even move them around, plus speed up or slow down the video clip which allows you to seamlessly synchronize sound to video.

5. The only problem is when I go to try to edit my screen recordings, they are delayed and cut out half of my audio and only show the full video.

6. If there is a way to fix that, I'd love to know because I'm using this as an editor for my YouTube channel and I can't have a faulty video.Honestly this app is one of the best video editors I've seen.

7. Cannot stop!I'm using My Movie now to try and edit a video compilation for the first time.

8. My only problem with this app is that sometimes when I download my video, and I look at it once it's download sometimes there isn't audio or half of the video is just a black screen.

9. Because I had to use other apps to finish the video I made in this app.

10. Just record a video, and either record or download music onto your phone, then you can import them into your movie.

11. I do like this a lot better than any other video creator I found on the play store.

1. Fix Video Editor & Maker- My Movie Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Editor & Maker- My Movie: Restarting the app will resolve most errors.
2. Update the Video Editor & Maker- My Movie App. Here is how:
   1. On Android goto PlayStore » Search for "Video Editor & Maker- My Movie" » Open Video Editor & Maker- My Movie » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Editor & Maker- My Movie » click "UPDATE".
3. Clear Video Editor & Maker- My Movie app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Editor & Maker- My Movie servers.
   1. On Android, goto Settings » Apps » Select "Video Editor & Maker- My Movie" » click Storage » click "Clear Cache".
4. Check Video Editor & Maker- My Movie app permissions. If any of these permissions required to use your device's features are disenabled, Video Editor & Maker- My Movie might not work.
5. Uninstall and reinstall Video Editor & Maker- My Movie. If nothing else has worked, completely uninstall Video Editor & Maker- My Movie then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Editor & Maker- My Movie not working

2. Fix Video Editor & Maker- My Movie Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Editor & Maker- My Movie be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Editor & Maker- My Movie not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Editor & Maker- My Movie may not be able to connect to the Internet when running in the background.