Published by ALIVE Inc.

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Why should I report an Issue with Movie Maker for YouTube & Instagram?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ALIVE Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Movie Maker Customer Insights

1. You can buy packs for filters and fonts etc., definitely recommend :)it is a great app at first you can watch other videos and when you edit your own you can layer the effects and the end product looks great when you watch it back but then i went to save it and found that i needed to upload it first i didnt find it a problem so i did but its now been uploading for 48 hours and the upload has not progressed.

2. Also, it forces you to create an account and throws a feed of annoying videos at you that you don't want to see.The description and screenshots showed that this was a free video editing app.

3. Also, if the picture is vertical it has black lines on the sides and it looks sorta off? Definitely try this app!The music goes all glitchy and it sounds like the singer has braces on, and is 12 years old and it sounds like it was recorded, really bad quality, it also dosent give the sound effects of the effects you add till after.

4. more than a filter and overlay app.I love this app so much! It gives you a variety of tools to use, and is easy to edit photos! My only exception is that there would be more themes, and sometimes when I add transitions my phone lags a bit and crashes.

5. If you want to edit these photos for free, there will be a watermark on the bottom right.

6. If you want to edit a video the option is there and you can get rid of the watermark without paying anything.

7. As for editing I didn't see a way for me to edit my video in the true sense.

8. if you are looking to upload then it may not be the app for youI used to have this app before but I uninstalled it, and so now I went back to check up on my account.

9. although i would like it if the save feature was a bit more recognizable and it would also be nice to let people who are using the free version know where the water mark will be when they finish there project but over all this app is really helpful.

10. I really wish this app would work better, because other than that it's amazing! It also deletes your work, I tried doing the same one over and over and it just kept deleting.

11. thank you!This app is very convenient for photo editing and does NOT have a watermark.

Steps to Troubleshoot & Fix Movie Maker Issues

1. Fix Movie Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Movie Maker: Restarting the app will resolve most errors.
  2. Update the Movie Maker App. Here is how:
    1. On Android goto PlayStore » Search for "Movie Maker" » Open Movie Maker for YouTube & Instagram » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Movie Maker » click "UPDATE".
  3. Clear Movie Maker for YouTube & Instagram app cache: Clearing cached data will force your app to retrieve the latest data directly from Movie Maker servers.
    1. On Android, goto Settings » Apps » Select "Movie Maker for YouTube & Instagram" » click Storage » click "Clear Cache".
  4. Check Movie Maker app permissions. If any of these permissions required to use your device's features are disenabled, Movie Maker might not work.
  5. Uninstall and reinstall Movie Maker. If nothing else has worked, completely uninstall Movie Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Movie Maker not working

2. Fix Movie Maker Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Movie Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Movie Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Movie Maker may not be able to connect to the Internet when running in the background.

Reported Issues