Published by Medgulf Saudi on Aug 22, 2024

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Why should I report an Issue with Medgulf Saudi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Medgulf Saudi to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Medgulf Saudi Customer Insights

1. Please fix it.The App is not working well, meny times I tried to sign up but it is not responding nor does not it show any sign of what the problem is, it is not goodBOTH THE SERVICE AND THE APP ARE USELESS, THIRD CATAGORY D APP, DONT KNOW WHO DEVELOPED THIS APP, SALUTE THAT GUY, TRIED SIGNING UP 1000 TIMES BUT SAME ERROR, AND LIVE CHAT IS ALSO USELESS, SEEM THEY DONT EVEN KNOW ENGLISH AS THEY DONT UNDERSTAND WHAT YOU ASK.

2. App alert popups disable the entire screen.Very bad, it's not working all the timeVery bad application, very bad services I can't sign up.

3. 3-If there is - * I would have given it to this app.I cannot sign in to the application since last 3 weeks.

4. It has numerous bugs, frequently out of service, hangs frequently while using and doesn't update the status of approval whatsoever.

5. Unhelpful service.. just wasting time.The application is not functioning well most of the time.

6. Had problems with several hospital in Riyadh and jeddah, as the hospitals said they no longer cover this insurance company.

7. Othertime the application does npt log in.1- Log in problem.

8. MedGulf is a scam for an insurance company.They hardly ever approve any request from any physicianOTPs don't send.

9. We always experience some problems related to application usage.

10. Although I contacted their support for the last 7 days but the problem presists.

11. Unreliable App from the worst Insurance providers in the Kingdom.

Steps to Troubleshoot & Fix Medgulf Saudi Issues

1. Fix Medgulf Saudi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Medgulf Saudi: Restarting the app will resolve most errors.
  2. Update the Medgulf Saudi App. Here is how:
    1. On Android goto PlayStore » Search for "Medgulf Saudi" » Open Medgulf Saudi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Medgulf Saudi » click "UPDATE".
  3. Clear Medgulf Saudi app cache: Clearing cached data will force your app to retrieve the latest data directly from Medgulf Saudi servers.
    1. On Android, goto Settings » Apps » Select "Medgulf Saudi" » click Storage » click "Clear Cache".
  4. Check Medgulf Saudi app permissions. If any of these permissions required to use your device's features are disenabled, Medgulf Saudi might not work.
  5. Uninstall and reinstall Medgulf Saudi. If nothing else has worked, completely uninstall Medgulf Saudi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Medgulf Saudi not working


2. Fix Medgulf Saudi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Medgulf Saudi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Medgulf Saudi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Medgulf Saudi may not be able to connect to the Internet when running in the background.

Reported Issues