Published by Moonkey

Report an issue with Private Text.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Private Text - anonymous free sms?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Moonkey to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Private Text Customer Insights

1. Waste of time.You have to buy credits but those aren't "coins" so you give them money and you get nothing in returnbought credits but they dont reflect waste of money doesnt workBought credits said payment sucessful.Never did get creditsNot free as advertised.

2. Sent myself a test SMS, nothing! !!!DON'T WASTE YOUR TIME OR MONEY ON THIS APP!!!This app doesn't work.

3. I doesnt work except for the part where the overcharge you for credits that they never deliver.

4. I contacted them because I never received any credits, and requested refund immediately after this happened.

5. I went to go buy $.99 worth of credits and it charged me $2.49 twice.

6. Seriously, Google Play ban these guys!Junk.

7. No messages has been sent.

8. If I could give this -5 stars, I would because it is the worst app I've ever used.

9. Maybe they are using their own nonfunctional app.

10. Bought my credit.

11. I never got any response from anyone at all.

Steps to Troubleshoot & Fix Private Text Issues

1. Fix Private Text Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Private Text: Restarting the app will resolve most errors.
  2. Update the Private Text App. Here is how:
    1. On Android goto PlayStore » Search for "Private Text" » Open Private Text - anonymous free sms » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Private Text » click "UPDATE".
  3. Clear Private Text - anonymous free sms app cache: Clearing cached data will force your app to retrieve the latest data directly from Private Text servers.
    1. On Android, goto Settings » Apps » Select "Private Text - anonymous free sms" » click Storage » click "Clear Cache".
  4. Check Private Text app permissions. If any of these permissions required to use your device's features are disenabled, Private Text might not work.
  5. Uninstall and reinstall Private Text. If nothing else has worked, completely uninstall Private Text then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Private Text not working


2. Fix Private Text Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Private Text be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Private Text not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Private Text may not be able to connect to the Internet when running in the background.

Reported Issues