Contact AT&T Real-Time Text Customer Service

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1. Why not have the option to send the verify to the email associated with the at&t account.I have a problem, because I really support this app, at Jake's two times I went through settings so I hope that the new settings that I did will change it but as I'm doing voice over text biometrics could be fixed you thanks.

2. just one.Says an error occurred after accepting all privileges then once you click ok app shuts down.We don't even have At&t making it even worse that an app from At&t can be added to a T-Mobile Account.

3. AT&T still has not figured out that text authentication makes a backup app worthless when it is actually needed.

4. Needed to use app, couldn't because it was signed out and AT&T refused to use anything other than text for authentication.

5. Don't waste your time.What is the point of this app if the only way to use it is by sending verify text to the phone we obviously don't have with us or we would not be trying to use this app.

6. The app instantly throws an error for not having service then shuts downWould not load.

7. Said to disconnect internet but then when I did that it said internet had to be connected to start the app and continued to shut down the app.i cant get it to load period.

8. my tablet can recieve and make calls and text.

9. Duh! Worthless for backup app.To me the name implies that it is a SMS texting app.

10. People with ATT obviously download this app for texting capabilities when they don't have service.

11. It's intended for people with disabilities to replace or enhance a TTY device.

1. Fix AT&T Real-Time Text Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AT&T Real-Time Text: Restarting the app will resolve most errors.
2. Update the AT&T Real-Time Text App. Here is how:
   1. On Android goto PlayStore » Search for "AT&T Real-Time Text" » Open AT&T Real-Time Text » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AT&T Real-Time Text » click "UPDATE".
3. Clear AT&T Real-Time Text app cache: Clearing cached data will force your app to retrieve the latest data directly from AT&T Real-Time Text servers.
   1. On Android, goto Settings » Apps » Select "AT&T Real-Time Text" » click Storage » click "Clear Cache".
4. Check AT&T Real-Time Text app permissions. If any of these permissions required to use your device's features are disenabled, AT&T Real-Time Text might not work.
5. Uninstall and reinstall AT&T Real-Time Text. If nothing else has worked, completely uninstall AT&T Real-Time Text then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AT&T Real-Time Text not working

2. Fix AT&T Real-Time Text Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AT&T Real-Time Text be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AT&T Real-Time Text not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AT&T Real-Time Text may not be able to connect to the Internet when running in the background.