Published by Crowbar Solutions on Nov 13, 2024

contact Frost - Private Browser Chat with our AI-based Frost Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Frost?



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Why chat with our AI Frost Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Frost.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Fyi, my android version is 7.1.1, so i don't know if this has already been addressed.its UserInterface is too compact! Its setting are too little, & missing too much! Is this app Frozen in time? The Ads wouldnt bother me if I could actually tap to close them, but its outside the screen.※ I used it a few years ago, when it had slightly more options, i dont remember it showing Ads then @the bottom ※( which gobble up Mobile Data/WiFi, Cache space, App Storage space! )Great app up until 2 updates ago.

2. I genuinly dont get the bad reviews, this is dam near perfectAfter deciding to replace Ghostery with a better privacy-aware browser, I trialled this free version for a number of weeks.

3. Not yet, at least.)The only thing keeping me from giving this app 5 stars is the fact that the exported images still do not show up in your gallery, and as such, you cannot view them outside the app or share them on apps like Twitter.

4. One thing that stops me from using Frost as my default browser is the lack of bookmark import function.

5. Now kicks you off programs and says cookies need to be enabled (they already are) and only temporary work around is to "force stop" from settings menu on device.

6. It is still a good browser, no doubt, but lately... it has been disappointing.

7. It will be nice for the build in ads blocking engine to accept 3rd party blacklist and an keep an internal whitelist.Great functionality, but a little buggy.

8. Also seems to use more battery than other apps.I used to love this app, but lately it has been disappointing.

9. Does absolutely nothing that it claims.The BEST browser! Ive always been a fan of frost.

10. Allow people to import bookmarks from different browser.

11. It passed! Loved it and decided to pay for the plus version to remove the ads and support the developer.Can be improved.

Steps to Troubleshoot & Fix Frost Issues

1. Fix Frost Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Frost: Restarting the app will resolve most errors.
  2. Update the Frost App. Here is how:
    1. On Android goto PlayStore » Search for "Frost" » Open Frost - Private Browser » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Frost » click "UPDATE".
  3. Clear Frost - Private Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Frost servers.
    1. On Android, goto Settings » Apps » Select "Frost - Private Browser" » click Storage » click "Clear Cache".
  4. Check Frost app permissions. If any of these permissions required to use your device's features are disenabled, Frost might not work.
  5. Uninstall and reinstall Frost. If nothing else has worked, completely uninstall Frost then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Frost not working


2. Fix Frost Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Frost be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Frost not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Frost may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!