Contact Frost Customer Service

Why should I report an Issue with Frost - Private Browser?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Crowbar Solutions to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Frost is the best private tabbed web browser for Android, with a hidden, password protected image and bookmark vault as well as extensive privacy features.

2. Give Frost a try, it takes private browsing to a whole new level with features no other mobile browser can provide.

3. Note: Flash support requires installing the Adobe Flash plugin, available on Google Play.

4. Adobe does not support flash on Android 4.

5. With Frost, you can be confident that your privacy is protected.

6. Do you use incognito mode in your current browser?

7. If you enjoy Frost, consider upgrading to Frost+, it has no ads and the option to set a custom homepage.

1. Fyi, my android version is 7.1.1, so i don't know if this has already been addressed.its UserInterface is too compact! Its setting are too little, & missing too much! Is this app Frozen in time? The Ads wouldnt bother me if I could actually tap to close them, but its outside the screen.※ I used it a few years ago, when it had slightly more options, i dont remember it showing Ads then @the bottom ※( which gobble up Mobile Data/WiFi, Cache space, App Storage space! )Great app up until 2 updates ago.

2. I genuinly dont get the bad reviews, this is dam near perfectAfter deciding to replace Ghostery with a better privacy-aware browser, I trialled this free version for a number of weeks.

3. Not yet, at least.)The only thing keeping me from giving this app 5 stars is the fact that the exported images still do not show up in your gallery, and as such, you cannot view them outside the app or share them on apps like Twitter.

4. One thing that stops me from using Frost as my default browser is the lack of bookmark import function.

5. Now kicks you off programs and says cookies need to be enabled (they already are) and only temporary work around is to "force stop" from settings menu on device.

6. It is still a good browser, no doubt, but lately... it has been disappointing.

7. It will be nice for the build in ads blocking engine to accept 3rd party blacklist and an keep an internal whitelist.Great functionality, but a little buggy.

8. Also seems to use more battery than other apps.I used to love this app, but lately it has been disappointing.

9. Does absolutely nothing that it claims.The BEST browser! Ive always been a fan of frost.

10. Allow people to import bookmarks from different browser.

11. It passed! Loved it and decided to pay for the plus version to remove the ads and support the developer.Can be improved.

1. Fix Frost Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Frost: Restarting the app will resolve most errors.
2. Update the Frost App. Here is how:
   1. On Android goto PlayStore » Search for "Frost" » Open Frost - Private Browser » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Frost » click "UPDATE".
3. Clear Frost - Private Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Frost servers.
   1. On Android, goto Settings » Apps » Select "Frost - Private Browser" » click Storage » click "Clear Cache".
4. Check Frost app permissions. If any of these permissions required to use your device's features are disenabled, Frost might not work.
5. Uninstall and reinstall Frost. If nothing else has worked, completely uninstall Frost then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Frost not working

2. Fix Frost Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Frost be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Frost not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Frost may not be able to connect to the Internet when running in the background.