Published by Kaspi.kz on Mar 4, 2024

Report an issue with Kaspi.kz суперприложение.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Kaspi.kz суперприложение?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kaspi.kz to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Kaspi.kz суперприложение image 1 contact Kaspi.kz суперприложение image 2

About Kaspi.kz суперприложение

1. Kaspi. kz – это суперприложение, в котором собраны самые разные сервисы для ежедневных потребностей. Более 11 миллионов наших любимых клиентов делают платежи без комиссий, совершают выгодные покупки, управляют личными финансами и копят бонусы с Kaspi. • Моментальные переводы клиентам Kaspi. • Ashyq. Регистрация входа в общественных местах с Kaspi QR. • Удобные и безопасные покупки через Kaspi QR в магазинах партнеров Kaspi. • Акции Бонусов и рассрочки в Магазине на Kaspi. kz и у партнеров Kaspi. • Поиск ближайшего Магазина Партнера, где можно оплатить с Kaspi Red или с Кредитом на Покупки.

Kaspi.kz суперприложение Customer Insights

1. Now we need Kaspi Taxi vadly, because Russian taxi companies sucks!Dear programmer,please provide ngelish version.it will be useful for foreign people to use who residing in kazakstan.also,it will be more better if the apps can used international card for international peopleThe app itself works, unfortunately no English translation so it can be very difficult to use if you're a foreigner who can't speak Russian or Kazakh.

2. However, as an international student who's Russian skill is bad, I need an English option for the app, especially since Kaspi is used prevalently.Very annoying push-notifications, without option to turn it off for other services except bankingOverall good experience good alternative for cash as you can pay everywhere with it but company should provide English interface at least in the app for foreigners since a lot of foreigners use it.

3. I hope that you will improve user interface and will add the English languageThis app has no option to hide your balance in the money transfer menu.

4. This means I can't even take a screenshot to see if there is a setting to change this problem.I haven't used this app myself yet, but the interface is clean and the functions and the service Kaspi app provides sound very convenient.

5. Since it is used almost everywhere, I have to use this bank and app until another company offers competition and an English interface.

6. Why do you expect that all people can read and write Russian language?Can't use the app, because it doesn't recognise my face.

7. Does it have setting to change the language in English.

8. So, if you like when any waiter or taxy driver looks at your balance while you are inputting they phone number - this app is for you.Very cool app and best brand from Kazakhstan.

9. I can't use this app because of missing English language.

10. The problem is its only in Russian language.

11. It is difficult to use all the features properly if you don't know Kazakh or Russian.I would like to use this app.

Steps to Troubleshoot & Fix Kaspi.kz суперприложение Issues

1. Fix Kaspi.kz суперприложение Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kaspi.kz суперприложение: Restarting the app will resolve most errors.
  2. Update the Kaspi.kz суперприложение App. Here is how:
    1. On Android goto PlayStore » Search for "Kaspi.kz суперприложение" » Open Kaspi.kz суперприложение » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kaspi.kz суперприложение » click "UPDATE".
  3. Clear Kaspi.kz суперприложение app cache: Clearing cached data will force your app to retrieve the latest data directly from Kaspi.kz суперприложение servers.
    1. On Android, goto Settings » Apps » Select "Kaspi.kz суперприложение" » click Storage » click "Clear Cache".
  4. Check Kaspi.kz суперприложение app permissions. If any of these permissions required to use your device's features are disenabled, Kaspi.kz суперприложение might not work.
  5. Uninstall and reinstall Kaspi.kz суперприложение. If nothing else has worked, completely uninstall Kaspi.kz суперприложение then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kaspi.kz суперприложение not working


2. Fix Kaspi.kz суперприложение Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kaspi.kz суперприложение be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kaspi.kz суперприложение not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kaspi.kz суперприложение may not be able to connect to the Internet when running in the background.

Reported Issues