contact Capitec Bank

Contact Capitec Bank

Published by Capitec Bank
Updated: Feb 16, 2023

Report an issue with Capitec Bank.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Capitec Bank?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Capitec Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Capitec Bank Features and Description

Do all your banking with SA's Best Digital Bank (SITEisfaction 2021 report) The Capitec Bank app is secure and easy to use. You pay no data charges on most major SA networks when using it. We've cut the cost of banking by using innovative technology. This means lower transaction fees when you use our app – putting the value back in your pocket. Transact • Open a Capitec account simply by taking a few selfies and scanning your ID • Get your card delivered to your door at a fee, or collect it at a branch for free • Reset your forgotten Remote app PIN without visiting a branch • Buy and sell shares and save 20% on brokerage fees across all trades with EasyEquities • With Pay me, you can generate your personalised QR code to accept payments from Capitec clients • Scan to pay all the major QR codes straight from the app • Get free transaction updates with in-app Money In/Money Out messages • Keep track of how you're spending your money • Send cash to friends and family to collect at selected retailers and Capitec ATMs • Update your card withdrawal and purchase limits • Manage contactless card transactions by turning tap to pay on and off • Update your tap to pay limit • Stop lost or stolen cards immediately • Manage your debit orders and DebiCheck mandates • Email electronically stamped statements • Pay people and accounts • Make immediate payments to other banks in SA • Pay DStv, SARS eFiling or TV licence immediately • Pay Capitec clients using only their verified cellphone numbers • Buy prepaid electricity, airtime, data and SMS bundles • Manage your Internet banking by turning it on and off Save • Open, personalise and manage 4 additional savings plans • Fix your savings plans to earn higher interest Insure • Get a free estimate on the app • Get your funeral plan and manage it 24/7 Credit • Get a free personalised credit estimate • Manage your credit on the app Once you've registered and activated the app, remember to keep your: • Remote PlN secret • Cellphone safe and in your possession at all times

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Troubleshoot and Solve Common Capitec Bank Issues

is Capitec Bank down? Capitec Bank not working

How to Fix Capitec Bank Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with Capitec Bank, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if Capitec Bank is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Capitec Bank user reports here >>. If other users are reporting that Capitec Bank is down, you'll need to wait until Capitec Bank itself fixes the issue.

  2. Clear Capitec Bank app cache: Clearing cached data will force.....

Reported Issues

No Issues reported yet. Be the first to report one!

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