Published by Drd

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Why should I report an Issue with Stop Smoking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Drd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Stop Smoking Customer Insights

1. It keeps me motivated and proud :), and since it keeps me updated on how long it's been, It reminds me, and I can tell my family and friends who are also very proud of, and happy for me, and I get positive feedback, which also keeps me motivated :)Used to be great, don't know what happened.

2. Sucks now :(This app gave me a smoke free life i dont smoke from 25 days n i believe to not smoke for my new life.

3. 756 day 19 hour already.I LOVE how it reminds me in notifications how long I have been smoke free....over 9 months, now.

4. I guarantee that you will also stop smoking like me nd this app gave you targets.

5. I have no clue what any of it says.Wish it showed more goals and health benefits.

6. So frns who r think about to stop smoking plz download this app.

7. ThanksI have no clue I downloaded the app opened it and I can't read a thing in it.

8. Everytime I open the app, the ads won't stop.

9. I'm ready to uninstall if it doesn't get fixed.

10. They just keep popping up over and over.

11. Thank you very much.

Steps to Troubleshoot & Fix Stop Smoking Issues

1. Fix Stop Smoking Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Stop Smoking: Restarting the app will resolve most errors.
  2. Update the Stop Smoking App. Here is how:
    1. On Android goto PlayStore » Search for "Stop Smoking" » Open Stop Smoking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stop Smoking » click "UPDATE".
  3. Clear Stop Smoking app cache: Clearing cached data will force your app to retrieve the latest data directly from Stop Smoking servers.
    1. On Android, goto Settings » Apps » Select "Stop Smoking" » click Storage » click "Clear Cache".
  4. Check Stop Smoking app permissions. If any of these permissions required to use your device's features are disenabled, Stop Smoking might not work.
  5. Uninstall and reinstall Stop Smoking. If nothing else has worked, completely uninstall Stop Smoking then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Stop Smoking not working


2. Fix Stop Smoking Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Stop Smoking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Stop Smoking not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Stop Smoking may not be able to connect to the Internet when running in the background.

Reported Issues

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