Contact Yuka Customer Service

Why should I report an Issue with Yuka - Food & Cosmetic Scanner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yuka Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. #1 App in my book!!Great app to find out what dangerous things are lurking in your food and household products! I love that it gives you recommendations for healthier options if you scan an item that isn't the best.

2. Super easy to use and even when something isn't in their database, you can add it and the turn around is pretty fast! A couple of suggestions though - I wish you could search individual ingredients as well, mark the products you actually use (not just search) & remove history you don't care to keep.I love this APP!!!!! It has helped me make much better choices as a consumer.

3. This app is a fun way to lower sodium and eliminate harmful food additives for our diet.What a great App!! I am able to review the foods I have been eating and make better choices.

4. Don't be tricked by the marketing that makes it look healthy always scan it first! After using it for 2 weeks I can identify a ton of additives and hazardous ingredients that I can keep an eye out for things we already have in our cupboards.

5. Overall, this app has been exactly what I've been looking for to make mindful food shopping easy.Great app concept that is executed well.

6. A great value based on what is provided for free!It's so easy to scan the food and the layout is easy to read.

7. However, usually when I'm going through a new product I want to use I'll look up ingredients I don't recognize and this keeps everything in one place :) I don't mind it being a little bit wrong when it makes shopping significantly easier for me.This app has changed so much of what we buy and consume.

8. As an Alternative Medicine student, I have become more aware of all the toxins in our food and daily products as well as all the negative effects these toxic substances have on our body.

9. I changed my mind after discovering the new premium subscription is pay what you want at a minimum of $10 per year which I find to be very reasonable.Honestly a great app :).

10. It builds more data.If you're looking for a fun way to spend a lot of time in the grocery store or feel really bad about the food in your fridge, this app is for you.

11. I use it mainly for finding any harmful additives in the food, but it also shows ingredient content and whether an ingredient is well sourced.

1. Fix Yuka Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yuka: Restarting the app will resolve most errors.
2. Update the Yuka App. Here is how:
   1. On Android goto PlayStore » Search for "Yuka" » Open Yuka - Food & Cosmetic Scanner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yuka » click "UPDATE".
3. Clear Yuka - Food & Cosmetic Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Yuka servers.
   1. On Android, goto Settings » Apps » Select "Yuka - Food & Cosmetic Scanner" » click Storage » click "Clear Cache".
4. Check Yuka app permissions. If any of these permissions required to use your device's features are disenabled, Yuka might not work.
5. Uninstall and reinstall Yuka. If nothing else has worked, completely uninstall Yuka then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yuka not working

2. Fix Yuka Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yuka be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yuka not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yuka may not be able to connect to the Internet when running in the background.