Contact Ingred Customer Service

Why should I report an Issue with Ingred - Cosmetics and food?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Raúl Vadillo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thank you.Summary english version: - Interface way below todays standards -content incomplete / limited - reading software lacking - ad loaded, bottom banner and lots of clips with convienience foods Detailed: the photo software to read ingedients doesnt do the job thoroughly enough, one picture is recognized 4 out of 20+ ingredients and 2 are red labeled, then the same picture sharpened by me in hope to get better results, the previous ones were not shown at all and only 3 other recognized 🤷🏻 ♀️While i have only been using this app for a few days now, so far, it has been a tremendous help.

2. Other than that, it is precise and works fine.Which languages does this work with? I tested this on a dark chocolate bar with ingredients in Dutch, and it either could not read it, or it didn't consider chocolate might pose a problem for some.

3. Its been my go to, for years, with helping find harmful ingredients in any products I purchase!Was working fine until the last 2 updates now it’s not detecting any images at all.It has a lot of ingredients missing still and many times doesn't recognise or let you know which it hasn't listed.

4. Only complaint is that after a few uses it crashes when I try to save an item which sometimes forces me to either restart the app or the phone itself.The only problem is that the app is unable to analyze ingredients which have a dark background colour and so one has to type the entire list manually.

5. I really like that i can create my own list of ingredients id like to avoid in products and that it gives you the reasons certain ingredients are listed as harmful, safe or unknown.

6. I would love a wheat and derivatives option similar to Vegan option.Really great at providing information on both food and cosmetic ingredients.

7. - It is worth checking the scanned label, second tab (list, label, image) to check that all ingredients identified.

8. This one here is far better and easier to use! Well done! 😊Here are my thoughts after using briefly - The app can read labels and highlight ingredients effectively.

9. Sometimes it can take a number of photos to work and took a restart in one instance to be able to read a biscuit label (soft package - not flat).

10. Keep up the good work and add ingredients! 😊 Btw before this app, I downloaded another one that scans barcodes.

11. If you included warnings for all stimulants and non-veg things found in food items and had the capability to read all major languages, I would buy this app.

1. Fix Ingred Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ingred: Restarting the app will resolve most errors.
2. Update the Ingred App. Here is how:
   1. On Android goto PlayStore » Search for "Ingred" » Open Ingred - Cosmetics and food » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ingred » click "UPDATE".
3. Clear Ingred - Cosmetics and food app cache: Clearing cached data will force your app to retrieve the latest data directly from Ingred servers.
   1. On Android, goto Settings » Apps » Select "Ingred - Cosmetics and food" » click Storage » click "Clear Cache".
4. Check Ingred app permissions. If any of these permissions required to use your device's features are disenabled, Ingred might not work.
5. Uninstall and reinstall Ingred. If nothing else has worked, completely uninstall Ingred then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ingred not working

2. Fix Ingred Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ingred be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ingred not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ingred may not be able to connect to the Internet when running in the background.