Contact Minuteful UTI Customer Service

Why should I report an Issue with Minuteful UTI?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Healthy.io to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Using the accompanying Minuteful UTI kit, the app will guide you through a simple 3-minute urine test and provide you with instant clinical-grade results which you can easily share with a healthcare professional for assessment.

2. Minuteful UTI (formerly Dip UTI) makes it easier than ever to test for a Urinary Tract Infection (UTI) at home with your smartphone and get immediate treatment.

3. Save time and pain with an easy at-home urinalysis test.

4. Minuteful UTI is CE-accredited and follows industry standards and policies (including GDPR) to protect user privacy and health information.

1. All without having to go to the doctors! Hopefully I wont have to use this again, but would highly recommend.Unfortunately the test didn't work for me.Had symptoms of uti over the Easter weekend and couldn't get an appointment with a doc until the Tuesday so thought would give this a go so I could try some kind of over the counter treatment.Easy to do with clear instructions and my results came up negative for everything! but the doctors one was full of white blood cells and by now I was fevering and dizzy as it's spread to my kidneys,had to be put on antibiotics so hopefully it will clear up quickly.Had symptoms of a UTI so bought this in hope of sorting quickly.

2. All without having to go to the doctors! Hopefully I wont have to use this again, but would highly recommend.Unfortunately the test didn't work for me.Had symptoms of uti over the Easter weekend and couldn't get an appointment with a doc until the Tuesday so thought would give this a go so I could try some kind of over the counter treatment.Easy to do with clear instructions and my results came up negative for everything! but the doctors one was full of white blood cells and by now I was fevering and dizzy as it's spread to my kidneys,had to be put on antibiotics so hopefully it will clear up quickly.

3. So if I'd have gone from the results on the app I could have been taking medication/treatment that I didn't even need! It's pretty quick and easy to do but results are misleadingThis test kit is good but a waste of 10 pound to use only once.

4. So if I'd have gone from the results on the app I could have been taking medication/treatment that I didn't even need! It's pretty quick and easy to do but results are misleadingThis test kit is good but a waste of 10 pound to use only once.

5. Then it won't focus and then finally it takes the picture then it comes up with a message saying it needs to be taken again but when it brings me back to the camera it informs me that it's been 2 minutes and the test won't work no more .....so what? That's it? £10 down the drain and left uncomfortable and just told to call a number.

6. Then it won't focus and then finally it takes the picture then it comes up with a message saying it needs to be taken again but when it brings me back to the camera it informs me that it's been 2 minutes and the test won't work no more .....so what? That's it? £10 down the drain and left uncomfortable and just told to call a number.

7. What are the changes to this system given the current situation?Easy to use , clear instructions ,good serviceWASTE OF MONEY - DATA COLLECTION Why do you need to verify your number? Blatent data collection for no reason.

8. What are the changes to this system given the current situation?Easy to use , clear instructions ,good serviceWASTE OF MONEY - DATA COLLECTION Why do you need to verify your number? Blatent data collection for no reason.

9. I had to go to the hospital myself to deliver a urine test after 2 days of having symptoms, then they told me I had to wait 5-7 working days to get results, something I cannot do with a UTI that hasn't cleared itself out after 3 days.

10. I had to go to the hospital myself to deliver a urine test after 2 days of having symptoms, then they told me I had to wait 5-7 working days to get results, something I cannot do with a UTI that hasn't cleared itself out after 3 days.

11. Given the Covid-19 pandemic, and that I'm self-isolating due to a family member being symptomatic, I've got no idea what to do in terms of getting medication if I'm unable to leave the house, especially as I had a consultation last time I went to Boots to get meds and advice.

1. Fix Minuteful UTI Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Minuteful UTI: Restarting the app will resolve most errors.
2. Update the Minuteful UTI App. Here is how:
   1. On Android goto PlayStore » Search for "Minuteful UTI" » Open Minuteful UTI » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Minuteful UTI » click "UPDATE".
3. Clear Minuteful UTI app cache: Clearing cached data will force your app to retrieve the latest data directly from Minuteful UTI servers.
   1. On Android, goto Settings » Apps » Select "Minuteful UTI" » click Storage » click "Clear Cache".
4. Check Minuteful UTI app permissions. If any of these permissions required to use your device's features are disenabled, Minuteful UTI might not work.
5. Uninstall and reinstall Minuteful UTI. If nothing else has worked, completely uninstall Minuteful UTI then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Minuteful UTI not working

2. Fix Minuteful UTI Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Minuteful UTI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Minuteful UTI not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Minuteful UTI may not be able to connect to the Internet when running in the background.