Contact Sensio Air, Pollen & Pollution Customer Service

Why should I report an Issue with Sensio Air, Pollen & Pollution?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wlab Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I only gave 4 stars because I wish it was a bit more detailed, as in what kind of tree pollen and the individual levels for each tree being pick up in the air so I can better determine which one is triggering my symptoms.Not sure.... 1- This doesn't send any notification at all, would like one daily that asks me to input my allergies today.

2. This morning gras and trees are medium or high but still after adding my symptoms I was suddenly told it's 100% due to pollution, feeling like all my data has been forgotten and today's input changed everything...Fantastically useful.

3. At first I didn't understand why, but after I compared Sensio's forecasts with those from other allergy tracking sources in my area, I found out that Sensio had been saying allergens were very low, when they weren't.

4. I haven't found a way to be able to look back at the logged info, is this possible? Or a graph that one can create to look back at days and symptoms vs allergen? This would be very helpful to show a specialist.

5. The app is intended to work with the (generally unavailable) monitoring devices sold by the company, but it seems to be linked to a monitor next to a coal furnace, since it 's always indicating dangerously high levels of particulate pollution.It stops on my phone all the time.

6. Bottom line: its next to useless -> deinstalled after approx 10 minutes.I counted on this app to help me adjust my medications, and now I've lost my voice because of allergy symptoms.

7. The application gives a number of choices (Beirut, horsh, kaslik, ...) but they have been the same numbers and description for 3 days.

8. No update for Lebanon, why is it included then? I checked for 2 European and North American cities and the info has been daily updated.

9. Another issue, there is Israel with its capital Jerusalem! No other neighboring Arab states: Egypt, Jordan, Palestine... except UAE.Useless and inaccurate, unfortunately.

10. 2- I input my allergies on strong days when I remembered and didn't have that much data yet.

11. I can't use it at all... I tried to log my symptoms to see some kind of statistics, but after 6 days it says "Something went wrong, try again later".

1. Fix Sensio Air, Pollen & Pollution Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sensio Air, Pollen & Pollution: Restarting the app will resolve most errors.
2. Update the Sensio Air, Pollen & Pollution App. Here is how:
   1. On Android goto PlayStore » Search for "Sensio Air, Pollen & Pollution" » Open Sensio Air, Pollen & Pollution » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sensio Air, Pollen & Pollution » click "UPDATE".
3. Clear Sensio Air, Pollen & Pollution app cache: Clearing cached data will force your app to retrieve the latest data directly from Sensio Air, Pollen & Pollution servers.
   1. On Android, goto Settings » Apps » Select "Sensio Air, Pollen & Pollution" » click Storage » click "Clear Cache".
4. Check Sensio Air, Pollen & Pollution app permissions. If any of these permissions required to use your device's features are disenabled, Sensio Air, Pollen & Pollution might not work.
5. Uninstall and reinstall Sensio Air, Pollen & Pollution. If nothing else has worked, completely uninstall Sensio Air, Pollen & Pollution then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sensio Air, Pollen & Pollution not working

2. Fix Sensio Air, Pollen & Pollution Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sensio Air, Pollen & Pollution be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sensio Air, Pollen & Pollution not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sensio Air, Pollen & Pollution may not be able to connect to the Internet when running in the background.