Published by WIC Mobile Development Team on Oct 26, 2023

Report an issue with My Minnesota WIC App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with My Minnesota WIC App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WIC Mobile Development Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My Minnesota WIC App Customer Insights

1. However the app often doesn't work and the itemized list doesnt load, showing what your current benefits are.Works fine but the "Scan" of the food finder does not work.

2. Better to have everything in the app so when I'm grocery shopping I can shop comfortably and not have to worry about carry that plastic card.This app will not work with older phones.

3. Also doesn't display my messages which has upcoming appointment info.Ever since I got wic during covid (since october 2020), I could never log in, I'm uninstalled and reinstalled multiple times and it keeps coming up that the household ID is not valid.

4. Haven't been able to use this app is 2 months which makes me have to guess what I have or carry around the register recipts with me.Simple and easy to use.

5. I've contacted wic and they told me to uninstall and reinstall and no other help..IT JUST DOESNT WORK for me!This app doesn't work.

6. Easy to be able to check what items are WIC approved and even scan items to check.

7. Handy to be able to check benefits without having to call the number.

8. It's very frustrating to have to call each month to remember how much formula or baby food I can get for each of my twins since they arent on the same level yet.

9. You can get to the main menu but you cannot get in to see your benefits (current or future), barcode scanner, etc.

10. I'm using a Galaxy S3 right now and that's as good as I'm going to get unless I mysteriously get a way better/better paying job, by which I probably wouldn't need WIC anymore anyways.

11. It would be nice to have a bar code to scan within the app rather than carrying the card around.

Steps to Troubleshoot & Fix My Minnesota WIC App Issues

1. Fix My Minnesota WIC App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Minnesota WIC App: Restarting the app will resolve most errors.
  2. Update the My Minnesota WIC App App. Here is how:
    1. On Android goto PlayStore » Search for "My Minnesota WIC App" » Open My Minnesota WIC App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Minnesota WIC App » click "UPDATE".
  3. Clear My Minnesota WIC App app cache: Clearing cached data will force your app to retrieve the latest data directly from My Minnesota WIC App servers.
    1. On Android, goto Settings » Apps » Select "My Minnesota WIC App" » click Storage » click "Clear Cache".
  4. Check My Minnesota WIC App app permissions. If any of these permissions required to use your device's features are disenabled, My Minnesota WIC App might not work.
  5. Uninstall and reinstall My Minnesota WIC App. If nothing else has worked, completely uninstall My Minnesota WIC App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Minnesota WIC App not working


2. Fix My Minnesota WIC App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Minnesota WIC App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Minnesota WIC App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Minnesota WIC App may not be able to connect to the Internet when running in the background.

Reported Issues