Contact JumpHunter Customer Service

Why should I report an Issue with JumpHunter - Jump Rope Counter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Marino Ladis to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. its sound detecting is very accurate.I'm trying to set a record past 40 to beat my brother but as much as I jump it doesn't register my jumps.

2. Or for it to automatically start counting whenever it hears previously analyzed sound so that I don't have to keep pressing my phone.

3. Overall is the normal one and the streak resets when it stops hearing recognized soundsMost accurate app I found that counts skips.

4. Other reviews have been good so I'm disappointedVery accurate counting.

5. I'd recommend for it to have an option where in it automatically starts at 0 after not hearing anything for a few seconds so I don't have to keep pressing to restart.

6. Overall cool app but could definitely use tons of improvements.Worked the 1st time after calibrating for about 20 seconds.

7. I just wish it had more features like progress journal for weight , etc... Also the date is set wrong on the log and it doesnt specify how to change it.

8. Every other time it spent minutes calibrating and never started.

9. Edit: would be good if the text is shown bigger when counting.

10. Even if I smack my phone it doesn't do anything.Cool idea.

11. It helps to better read it when jumping.App keeps calibrating.

1. Fix JumpHunter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart JumpHunter: Restarting the app will resolve most errors.
2. Update the JumpHunter App. Here is how:
   1. On Android goto PlayStore » Search for "JumpHunter" » Open JumpHunter - Jump Rope Counter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JumpHunter » click "UPDATE".
3. Clear JumpHunter - Jump Rope Counter app cache: Clearing cached data will force your app to retrieve the latest data directly from JumpHunter servers.
   1. On Android, goto Settings » Apps » Select "JumpHunter - Jump Rope Counter" » click Storage » click "Clear Cache".
4. Check JumpHunter app permissions. If any of these permissions required to use your device's features are disenabled, JumpHunter might not work.
5. Uninstall and reinstall JumpHunter. If nothing else has worked, completely uninstall JumpHunter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing JumpHunter not working

2. Fix JumpHunter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make JumpHunter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to JumpHunter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, JumpHunter may not be able to connect to the Internet when running in the background.