Contact CDC DentalCheck Customer Service

Why should I report an Issue with CDC DentalCheck?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Centers for Disease Control and Prevention to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Centers for Disease Control and Prevention’s (CDC) evidence-based recommendations guide infection control practices in dental offices nationally and globally; provide direction for the public, dental health care personnel (DHCP) and policymakers; and affect technology development in the dental industry.

2. The infection prevention coordinator and other staff trained in infection prevention are encouraged to use this app at least annually to assess the status of their administrative policies and practices, and engage in direct observation of personnel and patient-care practices.

3. DHCP can use this app to periodically assess practices in their facility and ensure they are meeting the minimum expectations for safe care.

4. CDC DentalCheck is developed directly from the Infection Prevention Checklist for Dental Settings.

5. While the information included in this app reflects existing evidence-based guidelines produced by the CDC, it is not intended as a replacement for more extensive guidelines.

6. Provides links to full guidelines and source documents that users can reference for more detailed background and recommendations.

1. Could use a makeover however.CDC update is critical to address aerosols and engineering controls for patients and provider safety.

2. Address the hazards of bioaerosols to include SARS COVID-19, HCV, HBV, MRSA, TB, Measles, and HIV as fomites and aerosols.

3. This app works however the layout is very dated, and I feel like the app can have more supportive information on everything pertaining to the details of the different menus and their choices.

4. A single lone Google app tester happens to stumble upon an unreviewed app.

5. So naturally I go and test the app menus and functions.

6. PPEs provide the least protection for providers.

7. Adress the distance and time aerosols and droplets travel and are present in the air and specific surfaces.

1. Fix CDC DentalCheck Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CDC DentalCheck: Restarting the app will resolve most errors.
2. Update the CDC DentalCheck App. Here is how:
   1. On Android goto PlayStore » Search for "CDC DentalCheck" » Open CDC DentalCheck » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CDC DentalCheck » click "UPDATE".
3. Clear CDC DentalCheck app cache: Clearing cached data will force your app to retrieve the latest data directly from CDC DentalCheck servers.
   1. On Android, goto Settings » Apps » Select "CDC DentalCheck" » click Storage » click "Clear Cache".
4. Check CDC DentalCheck app permissions. If any of these permissions required to use your device's features are disenabled, CDC DentalCheck might not work.
5. Uninstall and reinstall CDC DentalCheck. If nothing else has worked, completely uninstall CDC DentalCheck then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CDC DentalCheck not working

2. Fix CDC DentalCheck Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CDC DentalCheck be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CDC DentalCheck not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CDC DentalCheck may not be able to connect to the Internet when running in the background.