Published by Easy app on Aug 19, 2024

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Why should I report an Issue with Easy GIF : GIF Editor, NFT GIF?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Easy app to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Easy GIF Customer Insights

1. I have recently become disabled and I am waiting for my disability claim to be approved so I have a free time that would normally drive me nuts but this app has kept me editing and as soon as I get my approval I will be upgrading.It's can be modified real well, insertion frames, delay frames, extending frames presidely unlike others, you have to delete each one then insert or move individually.

2. The one thing I would desperately love to see added is buttons to independently lock-out resizing and/or rotation movements, so when applying an overlay of a face or any other object that moves across multiple frames you're able to keep those elements consistent when necessary.

3. 5 stars without the lagging.Are you able to create a feature that will progress through the gif every few seconds and save changes you make to face movements? Would be a huge time saver when editing longer gifs.

4. If you want to delay a frame, you have to insert at least 2 frames and move them to where you want to delay a frame.I would give it 4.7 stars but that rounds up to 5.

5. E.g. when adding a face, instead of moving the face then clicking apply on every frame.

6. I think there should be instructions for beginners that should be provided by the app.I love this app! I like to edit pictures and with this app I find myself editing even more because I have a lot of fun creating gifs.

7. Increased the number of picture frames from 30 to 60 and also added the option to add gif with another gif.

8. You need to have the option to adjust the length and width of the face.

9. Just used for the first time to do a face swap.

10. Really easy to use I've made over 20 long GIFs, some over 200 frames.

11. Its pretty basic yet straight forward, I can make and edit GIFs better than so many free apps out there.

Steps to Troubleshoot & Fix Easy GIF Issues

1. Fix Easy GIF Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Easy GIF: Restarting the app will resolve most errors.
  2. Update the Easy GIF App. Here is how:
    1. On Android goto PlayStore » Search for "Easy GIF" » Open Easy GIF : GIF Editor, NFT GIF » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Easy GIF » click "UPDATE".
  3. Clear Easy GIF : GIF Editor, NFT GIF app cache: Clearing cached data will force your app to retrieve the latest data directly from Easy GIF servers.
    1. On Android, goto Settings » Apps » Select "Easy GIF : GIF Editor, NFT GIF" » click Storage » click "Clear Cache".
  4. Check Easy GIF app permissions. If any of these permissions required to use your device's features are disenabled, Easy GIF might not work.
  5. Uninstall and reinstall Easy GIF. If nothing else has worked, completely uninstall Easy GIF then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Easy GIF not working


2. Fix Easy GIF Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Easy GIF be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Easy GIF not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Easy GIF may not be able to connect to the Internet when running in the background.

Reported Issues