Contact Nichi Customer Service

Why should I report an Issue with Nichi: Collage & Stories Maker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BEIJING MUKE TECHNOLOGY CO., LTD. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, I wish there were more free font and frame choices.OUTSTANDING HECK OF A JOB! I am so glad that I found this app, it is very user friendly: great layout, so simple, and time saving! Not only does this app save me time but also saves me alot of money, which I am all about, instead of having to purchase a tiny pack of film for $10 I can print these out for alot cheaper from arround $1-$3!.

2. One big issue is it doesn't seem to load? When I enter the app it becomes black and it shows that something has gone wrong but it doesn't reload or change anythingI love this app, but it needs extra options for alignment and snapping to know when your image is straight and in the centre of the page.

3. I can personalize my own template, making lots of pictures to look like the real deal!I really do like Nichi better than the other apps I've used, but multiple of the frames just don't work? And it changes all the time.

4. lately I've been having issues with the stickers, text, backgrounds, and frames all not appearing while in the selection screen.

5. I can no longer make any kind of edits! No matter which template I use/ try to make my own, I can't see my pictures anymore! This is terrible; I would like this fixed as soon as possible-This is one of the best apps for various reasons.

6. I absolutely love to edit pictures with Nichi because it makes my edits look so aesthetic.

7. It would be great if they added more customization options like text wrapping, custom backgrounds, or even more colour options.

8. firstly, it takes almost multiple taps for it to import the photos ive chosen then once it does, the pictures don't load.

9. It may be one of the most aesthetically pleasing collage apps...it looks super professional and has a style similar to bullet journal aesthetic.

10. New stickers (ideally free) would be awsome! Overall, a sweet app.I love the style, aesthetic.

11. The templates and stickers are really nice and cute! To get the custom templates to be able to save, I had to use the app for a biy, close put of it and leave it alone for about an hour.

1. Fix Nichi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Nichi: Restarting the app will resolve most errors.
2. Update the Nichi App. Here is how:
   1. On Android goto PlayStore » Search for "Nichi" » Open Nichi: Collage & Stories Maker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nichi » click "UPDATE".
3. Clear Nichi: Collage & Stories Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Nichi servers.
   1. On Android, goto Settings » Apps » Select "Nichi: Collage & Stories Maker" » click Storage » click "Clear Cache".
4. Check Nichi app permissions. If any of these permissions required to use your device's features are disenabled, Nichi might not work.
5. Uninstall and reinstall Nichi. If nothing else has worked, completely uninstall Nichi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Nichi not working

2. Fix Nichi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Nichi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Nichi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Nichi may not be able to connect to the Internet when running in the background.