Published by Spotify Ltd. on Nov 18, 2024

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Why should I report an Issue with Spotify for Creators?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Spotify Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Spotify Customer Insights

1. Lately however, I've started a recording and set my phone aside to focus more on the conversation, and when I go to end it or add a flag, the screen either freezes or the app crashes and my recording isn't able to be recovered or uploaded ๐Ÿ˜• halp?! ๐Ÿ™I would love to give this app five stars but there is one problem.

2. I love it's ease of use, the built-in editing feature, the ability to use Spotify tracks as intros etc... The editor is a bit laggy and awkward on the phone, but on desktop it is much more fluid.

3. Great concept, that needs a lot of help.This could easily change to 5 stars, but since the update you can't invite friends to record, if you have an android (I do) it kicks you out of the app.

4. However, ive had so much trouble using my headphones to record the last few times it keeps defaulting to my phone's recording instead of by Bluetooth set, which leads to a less than stellar voice recording.

5. I have a hard time believing that a simple name and logo change messed the friend recording sessions that much, but I'm no coding expert so maybe it did.

6. They fixed in 2 days! Thank you!!! No future scheduling anymore! Since the last update, they removed the feature that lets me publish my podcast tomorrow.

7. But other than the problem I love this app.*edit* I fixed my "won't record" issue by uninstalling and reinstalling the app.

8. My only con is the free promo option that was giving for us to record a 30 second to 1 minute free Anchor ad to place in our show to receive revenue.

9. If you have an apple, it freezes and says "unable to connect." Me and my friends were just getting ready to start airing our podcast but now we're stuck because the app is going through some sort of glitch.

10. Please fix ASAPThe new update just messed up inviting friends to record.

11. You can't move episodes to a different part of your podcast, if you accidentally recorded and published it under a different episode file.

Steps to Troubleshoot & Fix Spotify Issues

1. Fix Spotify Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Spotify: Restarting the app will resolve most errors.
  2. Update the Spotify App. Here is how:
    1. On Android goto PlayStore ยป Search for "Spotify" ยป Open Spotify for Creators ยป click "Update".
    2. On iPhone, goto AppStore ยป Your profile ยป Available Updates ยป Check for Spotify ยป click "UPDATE".
  3. Clear Spotify for Creators app cache: Clearing cached data will force your app to retrieve the latest data directly from Spotify servers.
    1. On Android, goto Settings ยป Apps ยป Select "Spotify for Creators" ยป click Storage ยป click "Clear Cache".
  4. Check Spotify app permissions. If any of these permissions required to use your device's features are disenabled, Spotify might not work.
  5. Uninstall and reinstall Spotify. If nothing else has worked, completely uninstall Spotify then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Spotify not working


2. Fix Spotify Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Spotify be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Spotify not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Spotify may not be able to connect to the Internet when running in the background.

Reported Issues