Contact Spotify Kids Customer Service

Why should I report an Issue with Spotify Kids?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Spotify Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can create up to 5 Kids accounts for your Family plan, and download the app to as many devices as you want. - The app uses your device’s internal storage to store downloaded music for offline play. - The app streams content over WiFi and mobile networks, so check your data package and allowance with your mobile network provider. - The app asks for your child’s name and age.

2. Cancel anytime, terms apply. - To use the app, you need to subscribe to Spotify Premium Family first. - A Kids profile counts as 1 account in your Premium Family plan.

3. Try Spotify Kids free for 1 month with a Premium Family trial.

4. Packed with singalongs, soundtracks and playlists made for young listeners, the app is an easy way for children of all ages to discover music in a fun environment.

5. Included with a Spotify Premium Family subscription.

6. Introduce your child to a playground of sound with Spotify Kids.

7. This is used to showcase the most relevant content for your child and to personalise their experience using the app.

8. Children may see different content, depending on their age.

9. All information is fully encrypted.

1. BUT: You can't make playlists You can't go back to the beginning of a song - the back button only ones to the previous song No repeat, shuffle No connectivity, including Spotify connect, Chromecast, Android Auto No personalized recommendationsUpdate as of February 1, 2021: Changing my review from one to two stars because you can now create and share playlists from the parents account.

2. My 4 year will continue to listen on my account in the main app until more features are available.This app is really a shock why is this not just all the great things that spotify offer with age appropriate music? There is no library feature no Playlist feature the only thing you can do is ❤ a track and then it does download for offline automatically which is great but say you want to ❤ and entire able you can't you have to do each individual track one by one.

3. The biggest one being no option to turn on repeat, which is vital for kids who love a song and want to listen over and over! It's still very limited on selection and there is no way to make personalized playlists.I was so excited to use this app only to discover I can't create more than 1 profile.

4. There is no way to customize the home screen (my 6 year old doesn't want stuff about teeth brushing jingles, pocoyo, and cocomellon), the shared playlists never show up correctly, there is no shuffle or repeat, and podcasts can't be added to shared playlists.

5. It should have a shuffle and repeat feature, and I think the biggest feature would be Spotify Kids on PC, not just on mobile.

6. Original Review: As of September 1, 2020 there is no way to shuffle songs of an artist and there is not even a way to make playlists.

7. I didn't see those available.I've been using this app for about two years now to play music for my toddler while avoiding getting kid songs recommended me on my own accoun.

8. Since it looks like the app hasn't been updated in almost a year and others have pointed out this same issue, are we to assume spotify has abandoned fixing anything?Overall, it's a good start.

9. Most of the songs my daughter wants to listen to are not available directly, I have to share as a playlist, they are inoffensive songs from musicals.

10. My kids also love podcasts (Story Pirates, Wow in the World, Brains On, etc.) and gaming songs (i.e. Minecraft).

11. Search is not intuitive and other songs by the artist started playing automatically (searched song title).

1. Fix Spotify Kids Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Spotify Kids: Restarting the app will resolve most errors.
2. Update the Spotify Kids App. Here is how:
   1. On Android goto PlayStore » Search for "Spotify Kids" » Open Spotify Kids » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spotify Kids » click "UPDATE".
3. Clear Spotify Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Spotify Kids servers.
   1. On Android, goto Settings » Apps » Select "Spotify Kids" » click Storage » click "Clear Cache".
4. Check Spotify Kids app permissions. If any of these permissions required to use your device's features are disenabled, Spotify Kids might not work.
5. Uninstall and reinstall Spotify Kids. If nothing else has worked, completely uninstall Spotify Kids then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Spotify Kids not working

2. Fix Spotify Kids Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Spotify Kids be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Spotify Kids not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Spotify Kids may not be able to connect to the Internet when running in the background.