Contact Score Creator Customer Service

Why should I report an Issue with Score Creator: music notation?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sharp Notes Co., Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also you can't select a group of notes to copy and paste, only 1 note at a time.Really like this app because it has alot of potential, the problem is alot of functions don't work such as articulations and dynamics don't affect playback which is really difficult to work with.

2. (Discard review)Its pretty good and it works for the most part but sometimes the length of the notes can stacato on there own for a period of time and some of the instruments dont work at times like the tuba, marimba, vibraphone, xylophone, picolo, and timpani.

3. Also some of the instruments (primarily the harp) dound a little weird and doesnt really sound like it should, I would also recommend putting in a pitz function for strings (violin, viola, cello,) but other than that its really easy to use just please fix those issues.There ARE MAJOR ISSUES THEY NEED TO FIX.

4. This made one of my dreams I never thought would come true, come true :)I've been looking for an app to copy down my part in all of my pieces ( so the soprano, tenor, and bass parts don't distract me ), but everytime I add a note, something happens and it ends up in the wrong place.

5. Adding Percussion notes are difficult because it never goes onto the right-most note when I try to select it once it has been on the measure.

6. Nevertheless, I recommend this app to any user.I really like it and I use it all the time but I was wondering how come the dynamics don't work? Whenever I try to add Dynamics the volune doesn't change or get louder or quieter and also the accent marks and legatos and stegatos don't work either.

7. Other than that, I really like this app.All the other music creators I have used just had a bunch of pre-recorded sets but this one is note by note, making it possible for me to actually create music for my non-existent games.

8. I would love to know if these issues are possible to fix, thank you.Great app for people who want to start writing music.

9. When playing back your song, the measures sound chopped up, there is a break when it goes to the next measure.

10. Then I added a quarter note after the last rest in that measure, but my note moved down to the next one.

11. Has a big variety of instruments and most evsrything you need to conpose music.

1. Fix Score Creator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Score Creator: Restarting the app will resolve most errors.
2. Update the Score Creator App. Here is how:
   1. On Android goto PlayStore » Search for "Score Creator" » Open Score Creator: music notation » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Score Creator » click "UPDATE".
3. Clear Score Creator: music notation app cache: Clearing cached data will force your app to retrieve the latest data directly from Score Creator servers.
   1. On Android, goto Settings » Apps » Select "Score Creator: music notation" » click Storage » click "Clear Cache".
4. Check Score Creator app permissions. If any of these permissions required to use your device's features are disenabled, Score Creator might not work.
5. Uninstall and reinstall Score Creator. If nothing else has worked, completely uninstall Score Creator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Score Creator not working

2. Fix Score Creator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Score Creator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Score Creator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Score Creator may not be able to connect to the Internet when running in the background.