Published by Virtuagym Professional on Mar 27, 2024

Report an issue with Fit Factory.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Fit Factory?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Virtuagym Professional to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Fit Factory image 1 contact Fit Factory image 2

About Fit Factory

1. Select workouts online and synchronize them with your app to workout at home or in the gym while keeping track of your progress.

2. PLEASE NOTE: YOU NEED A FIT FACTORY ACCOUNT TO ACCESS THIS APP.

3. Begin your journey to a healthier lifestyle and let FIT FACTORY help you along the way.

4. IF YOU'RE A MEMBER GET IT FOR FREE AT YOUR GYM!

5. From strength to weight lifting, this app acts as your own personal trainer guiding and giving you the motivation you need.

Fit Factory Customer Insights

1. Great app, as a app developer and Fit Factory member, the club is really neat, really organize, i dont give 5 stars cause after booking a timeslot when you press the Back button stead of going back to the calendar, it brings you to the home page.I am happy to have found a gym that is actually paying attention to the bussines itself, the clients and keeping up with international standards and technology.

2. Great energyIt has interesting categories and a clear separation,very handy for easy session communication with clients and customers and the groupsIt's an amazing app.

3. With the Fit Factory app and community, it's absolutely 5 stars for me!Its a great place.

Steps to Troubleshoot & Fix Fit Factory Issues

1. Fix Fit Factory Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fit Factory: Restarting the app will resolve most errors.
  2. Update the Fit Factory App. Here is how:
    1. On Android goto PlayStore » Search for "Fit Factory" » Open Fit Factory » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fit Factory » click "UPDATE".
  3. Clear Fit Factory app cache: Clearing cached data will force your app to retrieve the latest data directly from Fit Factory servers.
    1. On Android, goto Settings » Apps » Select "Fit Factory" » click Storage » click "Clear Cache".
  4. Check Fit Factory app permissions. If any of these permissions required to use your device's features are disenabled, Fit Factory might not work.
  5. Uninstall and reinstall Fit Factory. If nothing else has worked, completely uninstall Fit Factory then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fit Factory not working


2. Fix Fit Factory Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fit Factory be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fit Factory not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fit Factory may not be able to connect to the Internet when running in the background.

Reported Issues