Contact MyRing Customer Service

Why should I report an Issue with MyRing - contraceptive ring?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sebastian Lang to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Can't quite change the removal date either which is hella annoying.Every time I open the app it sends me a notification to insert ring even though it's logged in already doesn't notify you when you need to put it in definitely not a good app for tracking anything and you don't get anything helpful unless you pay for premium screw thatWay worse than Contraceptive Ring Reminder+ The app did not properly remind me to take the ring out which the other app does.

2. I would have to keep updating the settings, defeating the whole point of making it more simple to rememberThis app sends me a notification every week telling me it's time to insert my ring.

3. Instead, an app that's been working for me is "Contraceptive Ring Reminder" Hope this helps!It's a simple design which is nice and helpful system.

4. It reminds me to put the ring in DAYS late, this app sucksIt stopped working! I tried to click it but it boots me out! I emailed the below address but no response.

5. It doesn't do the ONLY thing I installed it forDid not remind me to remove me ring, AT ALL, and has a tendency to do that.

6. Every utility except inputting when you started the ring is blocked behind a paywall- very greedy.Didn't remind me to take out.

7. However, there is no option for consecutive ring usage... It's only if you use your ring and have a period every month.

8. I'm not sure when to take the ring out or even if it's effective still!Not working just kicks me out.

9. I replace my ring on the 2nd month and then have a period on the 3rd.

10. Then on the day I actually need to put in my ring, I get zero notifications.

11. And it goes on to the next cycle without you confirming you put in your ring.

1. Fix MyRing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyRing: Restarting the app will resolve most errors.
2. Update the MyRing App. Here is how:
   1. On Android goto PlayStore » Search for "MyRing" » Open MyRing - contraceptive ring » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyRing » click "UPDATE".
3. Clear MyRing - contraceptive ring app cache: Clearing cached data will force your app to retrieve the latest data directly from MyRing servers.
   1. On Android, goto Settings » Apps » Select "MyRing - contraceptive ring" » click Storage » click "Clear Cache".
4. Check MyRing app permissions. If any of these permissions required to use your device's features are disenabled, MyRing might not work.
5. Uninstall and reinstall MyRing. If nothing else has worked, completely uninstall MyRing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyRing not working

2. Fix MyRing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyRing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyRing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyRing may not be able to connect to the Internet when running in the background.