Contact London Bus Live Departures Customer Service

Why should I report an Issue with London Bus Live Departures?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of IVU Traffic Technologies AG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Any suggestions, as I don't want to uninstall as I'd have to put all my stops in again? That is too time consuming.It looses bus stops from the database after the update.

2. Useless feature as I have to keep resetting it to get it to workworks well, have tried quite a few London bus apps and this is reliable compared to others.

3. Used for six years.The best app for London bus arrival timesFantastic app and no ads!!!It hasn't been updated for a while, but it's definitely still the best London bus times app, and I've tried most of them.

4. So it does not show my bus stops after the database has been updated.

5. As a bus driver myself and having to rely on buses while my car was in the shop I found this to be inaccurate and sometimes failed to give any info.Usually quick and reliable to find your nearest bus stop.

6. This has just been happening last 3xs I've tried to update.

7. (Or let us choose?) Pls include dark/black theme for app and widget, doesn't look nice on full black wallpaper...Very poor.

8. also it displays realtime where the bus is on route.Great app, please make the favourite/picks page show on startup instead of "near me".

9. Great app when I dont need to update it.

10. When I receive message to update, it doesn't update straight away.

11. Also I lose some bus stops after I have updated.

1. Fix London Bus Live Departures Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart London Bus Live Departures: Restarting the app will resolve most errors.
2. Update the London Bus Live Departures App. Here is how:
   1. On Android goto PlayStore » Search for "London Bus Live Departures" » Open London Bus Live Departures » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for London Bus Live Departures » click "UPDATE".
3. Clear London Bus Live Departures app cache: Clearing cached data will force your app to retrieve the latest data directly from London Bus Live Departures servers.
   1. On Android, goto Settings » Apps » Select "London Bus Live Departures" » click Storage » click "Clear Cache".
4. Check London Bus Live Departures app permissions. If any of these permissions required to use your device's features are disenabled, London Bus Live Departures might not work.
5. Uninstall and reinstall London Bus Live Departures. If nothing else has worked, completely uninstall London Bus Live Departures then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing London Bus Live Departures not working

2. Fix London Bus Live Departures Server issues & Internet Connection

1. Check network connection: An unstable Internet will make London Bus Live Departures be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to London Bus Live Departures not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, London Bus Live Departures may not be able to connect to the Internet when running in the background.