Published by MAFRA, a.s. on Sep 13, 2024

Report an issue with Czech Public Transport IDOS.
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Why should I report an Issue with Czech Public Transport IDOS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MAFRA, a.s. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Czech Public Transport IDOS Customer Insights

1. The bus departure time is wrong by 5 minutes, but still shows "on time" and that the bus is in a completely different station than it really is.Simple and powerful ! Very intuitive and responsive, payment with Google pay is a super easy and the function to share to calendar is awesome :) Thank you for this great appBrilliant very helpful.

2. Sometimes, it resolves itself after a few tries, however most of the time I have to restart my phone in order to fix the issue, which is rather inconvenient, especially when I need to find a connection quickly.Fine, practical app, easy to use.

3. Several times I had to pay cash with extra fee (because its not possible to buy an e-ticket after train departure time).Very impressive current data and routing, with lots of real time information too.

4. Can you fix this please so it just fills the form with the station names for right now and won't search right away so you can set the time as you need it? Thank youGreat when it works.

5. Every single time I use the app, it asks me for consent, pretty annoying if you're trying to decline most of it.The application is great and easy to use, when it works.

6. Especially when phone is switching different data connections (mobile data, wifi hotspots on stations) the app stops working properly, the payment process hangs, and I'm unable to buy a ticket.

7. Easy to navigate, precise information with a balanced thought given to the features added from purchasing public transport as well as regional buses is most helpful.

8. The bus/train "delay times" show on time, even though the bus/train didn't even leave the first station yet, and will be clearly delayed.

9. Oftentimes I am accused by the application of not having internet access, despite being connected to WiFi or having my mobile data turned on.

10. Thank you.Very good app to find bus, train and tram connections.

11. Doesn't show obvious train connections, you gotta look up the trains yourself and use this app to travel only to the train stop.

Steps to Troubleshoot & Fix Czech Public Transport IDOS Issues

1. Fix Czech Public Transport IDOS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Czech Public Transport IDOS: Restarting the app will resolve most errors.
  2. Update the Czech Public Transport IDOS App. Here is how:
    1. On Android goto PlayStore » Search for "Czech Public Transport IDOS" » Open Czech Public Transport IDOS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Czech Public Transport IDOS » click "UPDATE".
  3. Clear Czech Public Transport IDOS app cache: Clearing cached data will force your app to retrieve the latest data directly from Czech Public Transport IDOS servers.
    1. On Android, goto Settings » Apps » Select "Czech Public Transport IDOS" » click Storage » click "Clear Cache".
  4. Check Czech Public Transport IDOS app permissions. If any of these permissions required to use your device's features are disenabled, Czech Public Transport IDOS might not work.
  5. Uninstall and reinstall Czech Public Transport IDOS. If nothing else has worked, completely uninstall Czech Public Transport IDOS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Czech Public Transport IDOS not working


2. Fix Czech Public Transport IDOS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Czech Public Transport IDOS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Czech Public Transport IDOS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Czech Public Transport IDOS may not be able to connect to the Internet when running in the background.

Reported Issues

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