Contact Tehran Public Transport Customer Service

Why should I report an Issue with Tehran Public Transport?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ECF Co. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app allows you to create a list of your favorite bus stops to easily access their info, receive bus arrival notifications and search through all the stations, bus routes and landmarks in the city.

2. "Tehran Public Transport" is a great real-time app that enables you to navigate the city's extensive public transit network with real-time bus arrival estimates.

3. Navigate through the map to find the bus stops closest to you or your destination and view their bus routes, ETA and time tables.

4. Now you can see the entire transit network on the map!

5. Using the city's public transit has never been this easy! 1) Full view map of the city along with the entire bus stops and their corresponding bus routes. 2) Toggle effortlessly between bus stops, routes and departure schedules. 3) Easily check ETA for every bus route that crosses your bus stop. 5) A simple and power search bar to find bus stops, routes and landmarks.

1. Great work, congrats & Cheers!It doesn't work anymore, just shows that "unable to reach the data base, you can get the information via text message" , and text message doesn't work too.It doesn't work anymore, as many people have already said due to the last update and also messy schedule of transportation in tehran it was to be expected that the app wouldn't work.

2. Do you see the grey part in second picture that estimates your arrival time to next stations? I dont have that part anymore, it was there before, but now it has been disappeared! I really need it! I reinstalled the app, but it didnt work! Can you help me fix this?Showed me all bus stations nearby, their estimated arrival time, The duration of the trip, And even the time it takes to walk to a nearby station.

3. Hope to see better updates and accurate schedules.It was working like charm, but now It doesn't work anymore as they said the transportation administration doesn't feed them with data anymore.

4. Its necessary to note the users when an update is needed, instead of saying something like"Connection is not possible, go use the SMS channel!"This app was totally out of use for a couple of months , but fortunately it has been updated and YES it works this time.

5. meanwhile the web application doesn't work too.I return back after checking this app or sorry THE GREAT APP, just to thank everyone associated with this app.

6. It's so disappointing that app isn't work anymore despite the last update.

7. I used to use it a lot in order to estimate the exact time of bus arrivals but now even the sms servis is not working anymore.

8. I was a serious public transportation user in Tehran in spite of the low quality of service just by the help of this app which is now disabled and can not access to it's database! THIS IS IRAN AND WE ALL KNOW THAT!It really helped me! But I have a problem.

9. It's a shame bc i used it a lot even though it was low quality and allThis is a really useful app and the 2022/04/26 update is working good enough.

10. Perfect because it gives you time, lines and your location.

11. But a direction feature for navigating between point A to B and keeping the information most up-to-date is essential.

1. Fix Tehran Public Transport Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tehran Public Transport: Restarting the app will resolve most errors.
2. Update the Tehran Public Transport App. Here is how:
   1. On Android goto PlayStore » Search for "Tehran Public Transport" » Open Tehran Public Transport » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tehran Public Transport » click "UPDATE".
3. Clear Tehran Public Transport app cache: Clearing cached data will force your app to retrieve the latest data directly from Tehran Public Transport servers.
   1. On Android, goto Settings » Apps » Select "Tehran Public Transport" » click Storage » click "Clear Cache".
4. Check Tehran Public Transport app permissions. If any of these permissions required to use your device's features are disenabled, Tehran Public Transport might not work.
5. Uninstall and reinstall Tehran Public Transport. If nothing else has worked, completely uninstall Tehran Public Transport then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tehran Public Transport not working

2. Fix Tehran Public Transport Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tehran Public Transport be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tehran Public Transport not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tehran Public Transport may not be able to connect to the Internet when running in the background.