Contact iDNES.cz Customer Service

Why should I report an Issue with iDNES.cz?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MAFRA, a.s. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Previous version much better...Used to be a good app but not any more... No sub-categories, sport means just soccer and hockey... And I am still not talking about paied "premium" content.. the whole app sucks!!Reload news problems: It says Unable to load data, it is not related to the mobile data or wifi connection as the competitors apps like e15 and novinky.cz are working correctly.Uninstall.. after last version it can't be used... just crashing... do you guys even care? Clearly don't care.

2. Problems with screen tilting... not happy with it at all - uninstalling.Very bad experience, after update to latest version, very often not working and unable to read data.

3. Literally it sucks.Does not load data, cannot read premium articles, hitting back button causes an error.

4. A reason to abandon this news app.I had to uninstall app and intall again as it stopped loading data after latest update.

5. Now - you need internet to read news and often an article cannot be openAfter the update to new look.

6. Its very laggy and doesn't load articles most of the timeUnable to read articles marked as "PREMIUM".

7. It used to be a great news app, but is not anymore after last update.

8. You have to go via special menu to read an article in the desired category.

9. App is often frozen and you are not able to open any article.

10. 4 months later the sameIt was good.

11. Themed categories are merged together.

1. Fix iDNES.cz Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iDNES.cz: Restarting the app will resolve most errors.
2. Update the iDNES.cz App. Here is how:
   1. On Android goto PlayStore » Search for "iDNES.cz" » Open iDNES.cz » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iDNES.cz » click "UPDATE".
3. Clear iDNES.cz app cache: Clearing cached data will force your app to retrieve the latest data directly from iDNES.cz servers.
   1. On Android, goto Settings » Apps » Select "iDNES.cz" » click Storage » click "Clear Cache".
4. Check iDNES.cz app permissions. If any of these permissions required to use your device's features are disenabled, iDNES.cz might not work.
5. Uninstall and reinstall iDNES.cz. If nothing else has worked, completely uninstall iDNES.cz then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iDNES.cz not working

2. Fix iDNES.cz Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iDNES.cz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iDNES.cz not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iDNES.cz may not be able to connect to the Internet when running in the background.