Published by Artem Ivanchenko on Sep 5, 2024

Report an issue with Odesa Public Transport.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Odesa Public Transport?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Artem Ivanchenko to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Odesa Public Transport

1. Odesa Public Transport is not just a comfortable, fast, beautiful and stylish app for public transport monitoring in Odesa, but it also our love and care about the Odesa residents and guests.

2. Together with you, we are making an important step in a large-scale project of the Ukrainian public transport infrastructure changing.

3. Thousands of users every day save tens of minutes and hours at stops thanks to us.

4. And this is just the beginning.

5. Our plan is to make surfing around Ukraine cities simple, comfortable and painless as in Berlin, Istanbul, Barcelona and other people-friendly places in the world.

Odesa Public Transport Customer Insights

1. Besides tha fact user still needs to wait for a bureaucratic delays to be resolved caused by municipal department of Odessa and LLC Doroga...I am eagerly waiting for a full functionality of this app to touch and to see.

2. My only concern is half-minute startup time.Best application, very convenient for both citizens and travellers.It does not track the trams.

3. Please, note that Odesa is with one "s"Good idea! Thank you!It works nowSo cool 😎Уже исправили.

4. comparing to the other similar (which are quite a few) I am putting 4 stars for customer care, app usability and UI.

5. Good job.Great app, accurate reported locations and smooth work.

6. The app is working now.

Steps to Troubleshoot & Fix Odesa Public Transport Issues

1. Fix Odesa Public Transport Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Odesa Public Transport: Restarting the app will resolve most errors.
  2. Update the Odesa Public Transport App. Here is how:
    1. On Android goto PlayStore » Search for "Odesa Public Transport" » Open Odesa Public Transport » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Odesa Public Transport » click "UPDATE".
  3. Clear Odesa Public Transport app cache: Clearing cached data will force your app to retrieve the latest data directly from Odesa Public Transport servers.
    1. On Android, goto Settings » Apps » Select "Odesa Public Transport" » click Storage » click "Clear Cache".
  4. Check Odesa Public Transport app permissions. If any of these permissions required to use your device's features are disenabled, Odesa Public Transport might not work.
  5. Uninstall and reinstall Odesa Public Transport. If nothing else has worked, completely uninstall Odesa Public Transport then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Odesa Public Transport not working


2. Fix Odesa Public Transport Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Odesa Public Transport be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Odesa Public Transport not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Odesa Public Transport may not be able to connect to the Internet when running in the background.

Reported Issues