Published by Cool Launcher App Team on Dec 8, 2024

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Why should I report an Issue with Cool OS Camera?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cool Launcher App Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Cool OS Camera Customer Insights

1. GREAT job on this camera app guys/gals!Works perfectly fine on my nokia 8.1... Seriously the zoom, filters, video recording and other options were so good.. I normally like nokia cam but with this app and the way it functions is really awesome.. I think nokia should take the software issue so seriously because as per hardware it's awesome but the way nokia treat it really bad.. Come on nokia u can do it..What a great app but only one feature left....that AI blur effect when the app can automatically capture the edges of an individual to blur the rest of the background more smarter than circle or linear edges.Its a cool app.

2. Also don't let the other reviews fool you, the only as that I have came across is a little picture saying get premium every time you launch the app but all you have to do is press ge little X and then you can get straight to taking pictures! Amazing app!!Takes good photos and has some cools features and a lot of filters to choose from but it's down side is there is a paid version and without it there are to many ads and it'll pop up and continuously ask you if you will rate it 5 stars which really gets on my last nerve that just makes the developers look desperate to get a review which is why I am writing this review now bc I'm tired of being bombarded by it asking with no other way to just close the ad pop up out with out going to it.It is a great app.

3. Omg I like this camera so much the quality is so heavenly good it has pose ideas and filters and the ads are not even that annoying it barely even happen to me so 5 star no problemBest camera app! Better then the included one! I downloaded this because the camera app that came with my phone, took too long to load and would be really laggy when taking photos, but ever since I got this I have experienced no lag at all.

4. Every time I open the app I have to configure all the settings again and it's a big hassle to go through all the filters, effects and stuff.App was too slow to open and respond to button presses, and defaulted to video with no way to change it.

5. Has a lot of options I never used.Horrible app doesn't even look anything close to an iPhone cameraTakes great photos w/great editing options.

6. Just started playing with the app & liked what I saw, so purchased the full camera app.

7. I'm super finicky about what my camera's limitations are & so far have found none.

8. It started to corrupt the pictures and video files.

9. The background options are awesome.

10. Picture is totally white washed if you use flash.

11. But I leave it four stars because the inability to save my preset.

Steps to Troubleshoot & Fix Cool OS Camera Issues

1. Fix Cool OS Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cool OS Camera: Restarting the app will resolve most errors.
  2. Update the Cool OS Camera App. Here is how:
    1. On Android goto PlayStore » Search for "Cool OS Camera" » Open Cool OS Camera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cool OS Camera » click "UPDATE".
  3. Clear Cool OS Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Cool OS Camera servers.
    1. On Android, goto Settings » Apps » Select "Cool OS Camera" » click Storage » click "Clear Cache".
  4. Check Cool OS Camera app permissions. If any of these permissions required to use your device's features are disenabled, Cool OS Camera might not work.
  5. Uninstall and reinstall Cool OS Camera. If nothing else has worked, completely uninstall Cool OS Camera then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cool OS Camera not working


2. Fix Cool OS Camera Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cool OS Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cool OS Camera not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cool OS Camera may not be able to connect to the Internet when running in the background.

Reported Issues