Published by Cool Launcher App Team on Feb 3, 2024

Report an issue with Cool Video Editor,Maker,Effect.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Cool Video Editor,Maker,Effect?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cool Launcher App Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cool Video Editor,Maker,Effect image 1 contact Cool Video Editor,Maker,Effect image 2

Cool Video Editor,Maker,Effect Customer Insights

1. Would like better music options but it works.Probably one of the best video editor apps I've ever used, would give 5 stars but, when I save n video with a song added to it something goes wrong and the audio is either working for a second or does not work at all, I dont know why and I've tried numerous times wit the same song and different ones.

2. This was so frustrating for me since I wasted so much of my time waiting for the video to finish saving, only to discover that it didn’t even save.It's really fun must to explore and make your photos and videos better than a plain boring oneStrange... I read the reviews but none of then were very positive, I wanted to try it out for myself and it turns out they were all correct.

3. Then when I tried editing photos into a video, the whole thing was upside down, I tried changing it, no can do.

4. My music is skipping after you add multiple videos, and now I'm trying to add a third quick video clip and it won't play.

5. Uninstalled.It is a good app however whenever I save a video it loses its music and effect when I send it to someone.

6. Another thing is it sometimes takes forever to finish saving your video or even picture which is really easy to save.

7. I tried editing a video, the whole screen was black throughout the "video".

8. It takes an unbearable amount of time for it to save the video, and once it finally did, it didn’t even get saved into my device.

9. Once i watched the downloaded video, it was a minute longer than what i made it to be, and the sound cuts were delayed.

10. Every time I line up my sound perfectly to my video, it seems to revert back to the old version.

11. I tried to do another video, got it all set up and just got an error message.

Steps to Troubleshoot & Fix Cool Video Editor,Maker,Effect Issues

1. Fix Cool Video Editor,Maker,Effect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cool Video Editor,Maker,Effect: Restarting the app will resolve most errors.
  2. Update the Cool Video Editor,Maker,Effect App. Here is how:
    1. On Android goto PlayStore » Search for "Cool Video Editor,Maker,Effect" » Open Cool Video Editor,Maker,Effect » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cool Video Editor,Maker,Effect » click "UPDATE".
  3. Clear Cool Video Editor,Maker,Effect app cache: Clearing cached data will force your app to retrieve the latest data directly from Cool Video Editor,Maker,Effect servers.
    1. On Android, goto Settings » Apps » Select "Cool Video Editor,Maker,Effect" » click Storage » click "Clear Cache".
  4. Check Cool Video Editor,Maker,Effect app permissions. If any of these permissions required to use your device's features are disenabled, Cool Video Editor,Maker,Effect might not work.
  5. Uninstall and reinstall Cool Video Editor,Maker,Effect. If nothing else has worked, completely uninstall Cool Video Editor,Maker,Effect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cool Video Editor,Maker,Effect not working


2. Fix Cool Video Editor,Maker,Effect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cool Video Editor,Maker,Effect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cool Video Editor,Maker,Effect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cool Video Editor,Maker,Effect may not be able to connect to the Internet when running in the background.

Reported Issues