Published by Yellowpages on Jul 31, 2024

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Why should I report an Issue with YP - The Real Yellow Pages?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yellowpages to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About YP - The Real Yellow Pages

1. Find over 20 million business listings, browse menus, search by cuisine, book a table, see showtimes, find cheap gas, and navigate with maps.

2. YP – the even-more-powerful Yellow Pages, helps you connect instantly with great local businesses.

3. YP always helps you get it done, in a snap.

YP Customer Insights

1. No point cluttering my phone with something that doesn't work....and seems to have no developers anywhere in sight to fix it.As a user of the yellow pages printed books in the past, this app is the modern day version.

2. sad, I liked having it to check gas prices sometimes.Spot on information! Very accurate.This would be a very good app if you could update it on a regular basis gas stations change their prices on a daily but you can update the app.

3. Otherwise they make using the app fairly simple and seeing how the phone books are becoming totally obsolete it's nice to have this app.Pretty helpful app.

4. My only problem has been that some of the listings are closed- businesses no longer in business.

5. I hate this because the service is so very helpful in other ways.Got uninstalled automatically after antivirus claimed it was infected with something.

6. a bad operator infecting it, or the app being bought by some group wanting to infect users, dunno, but it got flagged as malware on both my phones.

7. It "searches" and "searches," looking up a number forever! I don't know what happened (and I see I'm not the only user who's experiencing this, sadly,), but I've uninstalled the app.

8. I use it almost daily to get phone numbers, addresses and times for businesses.

9. Been having issues with it lately, cannot trust their price quotes anymore.

10. to look for the phone numbers of businesses I need.

11. It as a great favorites feature though that you can save your liked businesses.

Steps to Troubleshoot & Fix YP Issues

1. Fix YP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart YP: Restarting the app will resolve most errors.
  2. Update the YP App. Here is how:
    1. On Android goto PlayStore » Search for "YP" » Open YP - The Real Yellow Pages » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YP » click "UPDATE".
  3. Clear YP - The Real Yellow Pages app cache: Clearing cached data will force your app to retrieve the latest data directly from YP servers.
    1. On Android, goto Settings » Apps » Select "YP - The Real Yellow Pages" » click Storage » click "Clear Cache".
  4. Check YP app permissions. If any of these permissions required to use your device's features are disenabled, YP might not work.
  5. Uninstall and reinstall YP. If nothing else has worked, completely uninstall YP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing YP not working


2. Fix YP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make YP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to YP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, YP may not be able to connect to the Internet when running in the background.

Reported Issues

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