Published by Yalla Technology FZ-LLC on Aug 16, 2024

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Why should I report an Issue with YallaChat: Voice&Video Calls?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yalla Technology FZ-LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact YallaChat: Voice&Video Calls image 1 contact YallaChat: Voice&Video Calls image 2

About YallaChat: Voice&Video Calls

1. YallaChat allows you to safely communicate with your friends or family by sharing important moments, sending and receiving messages, photos, and superior voice & video messages and calls.

2. High-quality audio and instant video calls with friends and family, no matter where you are; 1v1 or group calls are all available. 24-hour online voice chat room and group chats on multiple topics to meet your abundant interests.

3. Communicate with your friends and family at any time by sending various types of messages such as stickers, photos, text, and voice and video messages.

4. Play Ludo, plant your date-palm tree to get mobile credits or challenge the super difficult game Alpaca.... more interesting games are waiting for you.

5. Interact with your friends by sharing your important moments.

6. You can create your own room to meet more new friends with shared hobbies.

7. All messages are well-protected with end-to-end encryption on YallaChat.

8. Post photos, videos, and more to your Moments. *Data charges may apply.

9. By automatically determining your location, this application can remind you of accurate prayer times as well as determine the direction of the Qibla.

10. The Athan times are generated according to arithmetic methods adopted in most of the Islamic world.

11. YallaChat is an instant messaging app.

YallaChat Customer Insights

1. fix this problem or issue...ok 👍👍👍👍I have an issue ... while converting dates into yalla ludo coins there is an error occur after successfully verification of divice that your device is at risk and cannot exchange now... please solve my no response while contacting through email and yalla chatMujhy code received nhi ho rha option arha hai (to many attempts wait for the while) please is problem ko solve krden pleaseI am facing a problem when I exchange dates with dollars it says this facility is not available why is this I have five lakh datesPlease give a little number like Gmail.then no one will forget the Yalla chat number please it will ba helpful for us ? please And I try all the number but I forgot .I think this app can serve as a bridge between me and my friends anytime and anywhere, and I am so glad to see an app specially designed for our Arabs, it's simple interface makes me eas...

2. Guy's this app is totally full of cheating in i phone period... I try from 6 months to win i phone but every period they not give me last only one fragments and period gone reset.. I collect from 3 periods dates and draw this period minimum 6 lakh dates and now i total fragments is 70 but they not give me no.3 fragment My all dates waste and my many months to trying and joining others friends is total waste now i sad 😢😭 Go to hell all of you and your community 👎 Full of cheatingMain problem is this that it want verification every time when you login.i sat password 🔑 last time but still want verification.

3. Thanks!Very bad app please don't install, because when I exchange 💱 with mobile recharge so they said not available in ur region, I'm from Pakistan please fix this problem, y I can't exchange with mobile rechargeIt's amazing app, but these two days, i turn the wheel and i got the iPhone fragment, but the fragment is not fix the empty box?? What's the issue please fix it.

4. It's always saying"The device is at risk, cannot change it".

5. Let us know about that problem.

Steps to Troubleshoot & Fix YallaChat Issues

1. Fix YallaChat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart YallaChat: Restarting the app will resolve most errors.
  2. Update the YallaChat App. Here is how:
    1. On Android goto PlayStore » Search for "YallaChat" » Open YallaChat: Voice&Video Calls » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YallaChat » click "UPDATE".
  3. Clear YallaChat: Voice&Video Calls app cache: Clearing cached data will force your app to retrieve the latest data directly from YallaChat servers.
    1. On Android, goto Settings » Apps » Select "YallaChat: Voice&Video Calls" » click Storage » click "Clear Cache".
  4. Check YallaChat app permissions. If any of these permissions required to use your device's features are disenabled, YallaChat might not work.
  5. Uninstall and reinstall YallaChat. If nothing else has worked, completely uninstall YallaChat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing YallaChat not working


2. Fix YallaChat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make YallaChat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to YallaChat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, YallaChat may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I need it Many Dates please give me sir

    — by Asad khan 1 year ago

  • Hello yalla team,

    The below I'd is threatening female users in yalla group. He is behaving and talking indecently. He is putting fake report in yalla. He is running the room Tamil parithabangal. I request you to block this I'd 1632169159 permanently. Please do the needful.

    — by Anand 2 years ago

  • The ID's 1098179618 and 19606261581 were banned by yalla admin's stating the ID doesn't follow the community guidelines and policies. But as per instructed, we are following the policies in right way. so, we are requesting you to do a reconsideration in this ID's suspension.
    thank you!

    — by A DINESHKUMAR 2 years ago

  • Dear yella team,

    The below mentioned I'd are banned in yella for two years.
    1098179618
    1906261581
    Both id's users are very friendly and good behaviors in yella. These id's are reported wrongly by some persons. They are using yella for more than three years. Both id's levels are 34 and 37. This is purely fake report so I request you to check and unblock both the id's as soon as possible. Please do the needful.

    Thanks,
    Anand

    — by Anand 2 years ago

  • Sir.we are lot of Bangladeshi user's in YALLA voice chat application. Every day we recharging coins here but we Don't have officials room and Programme room. Eventually we are a big part of yalla from Bangladesh. We can providing that if we get a change to give us officiality.

    — by Mohammad Riad 2 years ago

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