Published by Acapela Group S.A. on Oct 7, 2024

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Why should I report an Issue with Acapela TTS Voices?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Acapela Group S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Acapela TTS Voices Customer Insights

1. Good job Acapela!The new update is annoying in terms of touching the screen and controlling it has become slower and in terms of reading, the address has become read unless you restart the phone, and I ask you to consider the issue of the appearance of the speaking voice when the video call to the other party, all due respectUpdate:DO NOT BUY - The default tts engines sound waaay better than the voice I bought.

2. 2) Would like to have the ability to see what words were added to the dictionary and the edited pronunciation from within the app itself.What? Why doesn't the demo work? I've tried different accounts but it doesn't play the demonstrations of the voices.

3. :( Not only that, it said that it didn't have "any voices, please try again", and I tried over TEN TIMES! But it still didn't have any, and it was acting the same way! X( However, after uninstalling it, my phone was still a little glitchy; after taking it to the phone store, the people said it was THIS app that messed it up! Please fix this problem, and I'll reinstall it again! >:(I'm back reviewing for the experience on another device.

4. I redownloaded it and purchased another voice, now whenever I close the app it makes me redownload all of the voices I've purchased, every single time.

5. Using the premium voices as my phone's text-to-speech (TTS) engine to announce whose calling or sending messages will be more convenient and professional while working.

6. It's also worth mentioning that those built-in responses and sound tags vary from voice to voice so each one of them actually has its own personality.

7. If you took the time to read this entire review I would like to thank you for reading it and also apologize for the formation of the paragraphs, Play Store forces my text into one big block no matter what I try to do with it.Great feedback and support from the staff, like Sebastien, after coming across some issues regarding a bug on the app a only a day ago.

8. When I reopen the app and it says it's 'connecting to server', that's when the voice files delete.Edit: Almost 2 years in using this app and my concerns have not been addressed and no further updates.

9. There's little tiny codes of sorts that are called sound tags, sound tags enable you to enter in sneezing, coughing, breathing, and a whole lot more, it's a really interesting feature to play with and you can do some neat stuff with it.

10. I would say that the voice is slightly louder than the Talkback sound feedback despite setting it to Match Speech Volume.

11. Definitely overpriced for voices that sound like they should be free!!! I honestly wish I could get a refund.

Steps to Troubleshoot & Fix Acapela TTS Voices Issues

1. Fix Acapela TTS Voices Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Acapela TTS Voices: Restarting the app will resolve most errors.
  2. Update the Acapela TTS Voices App. Here is how:
    1. On Android goto PlayStore » Search for "Acapela TTS Voices" » Open Acapela TTS Voices » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Acapela TTS Voices » click "UPDATE".
  3. Clear Acapela TTS Voices app cache: Clearing cached data will force your app to retrieve the latest data directly from Acapela TTS Voices servers.
    1. On Android, goto Settings » Apps » Select "Acapela TTS Voices" » click Storage » click "Clear Cache".
  4. Check Acapela TTS Voices app permissions. If any of these permissions required to use your device's features are disenabled, Acapela TTS Voices might not work.
  5. Uninstall and reinstall Acapela TTS Voices. If nothing else has worked, completely uninstall Acapela TTS Voices then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Acapela TTS Voices not working


2. Fix Acapela TTS Voices Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Acapela TTS Voices be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Acapela TTS Voices not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Acapela TTS Voices may not be able to connect to the Internet when running in the background.

Reported Issues