Published by XConnected Apps

Report an issue with PC Barcode Scanner.
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Why should I report an Issue with PC Barcode Scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of XConnected Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PC Barcode Scanner Customer Insights

1. ThanksApp worked well but install on PC dropped shortcut on the desktop without setting permissions so could not be deleted until permissions were set.Read some similar issues the app is working fine but unable to unlock the full version tried 3 different methods including mastercard and visa.

2. Have tried with 3 different payments all of which work well with other apps for in-app purchases.Don't work anymore.

3. Transaction declinedI'm so disappointed, after I purchase to support the developer the apps keeps on crashing Everytime I try to scan.

4. The only issue I encountered was that it had issue with the screen rotating, I'd have to back out and start the scan over.Worked straight away, no issues at all.

5. The only improvement I can suggest is for portrait mode as landscape requires the use of both hands, otherwise, I'd rate this 5 starsI cannot even upgrade to the pro version.

6. I wish I could have gotten away with the free version, but it was worth the $2 to save myself a couple hours of work.

7. Tried again on pixel 3xl and same issue, seems that you're paying to make the app stop working.Good app.

8. Love that it has push to scan, and the ability to put in a control char after scan.

9. You can't use it without PC application (server).Works really well, but there is a 30 scan limit per day.

10. Scanning my daughters QR codes to use with her textbooks...great and makes our lives easier.

11. Please help.It does not work anymore.

Steps to Troubleshoot & Fix PC Barcode Scanner Issues

1. Fix PC Barcode Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PC Barcode Scanner: Restarting the app will resolve most errors.
  2. Update the PC Barcode Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "PC Barcode Scanner" » Open PC Barcode Scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PC Barcode Scanner » click "UPDATE".
  3. Clear PC Barcode Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from PC Barcode Scanner servers.
    1. On Android, goto Settings » Apps » Select "PC Barcode Scanner" » click Storage » click "Clear Cache".
  4. Check PC Barcode Scanner app permissions. If any of these permissions required to use your device's features are disenabled, PC Barcode Scanner might not work.
  5. Uninstall and reinstall PC Barcode Scanner. If nothing else has worked, completely uninstall PC Barcode Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PC Barcode Scanner not working


2. Fix PC Barcode Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PC Barcode Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PC Barcode Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PC Barcode Scanner may not be able to connect to the Internet when running in the background.

Reported Issues