Published by World Wide Group, LLC on Apr 19, 2024

Report an issue with WWG.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with WWG?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of World Wide Group, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact WWG image 1 contact WWG image 2

About WWG

1. In addition, you can filter events by Event Type, State, Distance, or Zip Code to view only the events you want to see! • Subscribe to Digital Delivery and receive weekly audio and video motivation, training, and education to help you grow your business and achieve your dreams.

2. Input personal goals and dates for pin level achievements, get tips on how to show the plan, view the steps of Core, the Cardinal Rules, and Eagle and Double Eagle qualifications. • Get tickets to major functions from your mobile device!

3. It should be the very first thing you look at for communication from WWG and it will be updated VERY frequently. • Use the Function Calendar to add your own meetings and keep track and view WWG and your upline events at a glance.

4. View the event, meeting, or function details, including the name, location, time, speaker, facility, notes, and address with a map.

5. You can stream or download audio, add specific talks to your favorites, and even share audio with others! • Get started with tips on how to propel your business forward.

6. Build Your Life. ™ Use the WWG™ app for Android to stay in touch with all aspects of your business. • Communication is redefined.

7. View dates and locations, order your tickets, and view your receipts.

8. WWG News is the number one form of communication with you, the IBO!

WWG Customer Insights

1. Thanks for fixing the ability to exit full screen player mode! The app's bad: If I pause my audio too long, there's a good chance the app will crash, and does so in a way that doesn't generate an error report.I love the content itself and I love Worldwide as a company, but I absolutely HATE this app! The user interface leaves much to desire and is clunky and confusing.

2. it's getting real old.The function is great, there is no app like this, but the functionality could improve, representing top companies in the world, I hope WWDB continues to improve its service and how easy things are accessed/linked/streamed, frequently connection is dropped and it shows a blank page, and searching for a particular audio that is remembered is difficult.

3. It would also be nice to have the ability to download content for offline listening such as for when you're on a plane.The app could be improved by updating the coding to have drop-down menus, tabs, a more straight-forward return to previous page.

4. I really want this fix because I pay monthly fee and not getting access to this important toolI love this app!! The one thing that's disappointing/kind of frustrating is the the app will randomly close and then I have to re-open the app and figure out where I left off in the audio.

5. Thankyou to whom reads this criticism and to the team making this app the best it can possibly be, you deserve a higher rating, with some changes.WWG has amazing content and is a very useful and powerful business tool... However the app is very disappointing... It is slow, it crashes multiple times a day, often freezes.

6. Other than that, while it's best described as clunk, it has a practical appealand serves its purpose.Once they came out with the update, I knew that they said it would have bugs but the problem is the reason you download this app is so you can listen to audios everyday.

7. I waste even more time constantly going back to the BSM store and typing in the name of the audio I was just listening to and then searching for my spot again.

8. Why oh why does it not save not only my spot but whatever the most recent audio it was that I listened to? I wish it functioned more like a kindle or even a spotify where you could create a playlist and there was a player.

9. Worldwide is an amazing company and I just want them to see this review so that it gets fixedWhile in general this is a great app that saves you a LOT of time.

10. You can track your goals, your business and listen to uplifting audios to maintain a positive attitude and mindset in this crazy world.

11. The worst part, however, is the ability to listen to audios, which is what I use this app for 95% of the time.

Steps to Troubleshoot & Fix WWG Issues

1. Fix WWG Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WWG: Restarting the app will resolve most errors.
  2. Update the WWG App. Here is how:
    1. On Android goto PlayStore » Search for "WWG" » Open WWG » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WWG » click "UPDATE".
  3. Clear WWG app cache: Clearing cached data will force your app to retrieve the latest data directly from WWG servers.
    1. On Android, goto Settings » Apps » Select "WWG" » click Storage » click "Clear Cache".
  4. Check WWG app permissions. If any of these permissions required to use your device's features are disenabled, WWG might not work.
  5. Uninstall and reinstall WWG. If nothing else has worked, completely uninstall WWG then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WWG not working


2. Fix WWG Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WWG be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WWG not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WWG may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer