Published by Jazeera Airways K.S.C on Jul 15, 2024

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Why should I report an Issue with Jazeera Airways?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jazeera Airways K.S.C to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Jazeera Airways

1. From flight bookings to purchasing our travel extras and accessing all of it through your very own space on the App. 1.

2. Manage your bookings: Manage and change your bookings, should your plans change. 3.

3. Connect anytime, anywhere and manage your travel on the go.

4. Flight bookings: Buy flight tickets through the App. 2.

5. Bilingual support: Available in both Arabic and English. 4.

Jazeera Airways Customer Insights

1. In the reservation confirmation email I noticed SAW to be the travel destination! Not being my choice, I got really mad how the App pushed a destination down my throat without my consent or an alert of the change.The app is bad and unreliable, it throws errors when trying to pay for a flight and during one experience it got me to buy the wrong tickets entirely, that coupled with the impossibility of contacting customer support who immediately hang up on you or leave you on hold for 3 minutes with ads playing and THEN hang up on you makes this the worst app + airlines for a reason.

2. Instead pay a little more and experience good service with other airlines.It is the worrist air way bad airport, more than 5 gates and waiting area and one bathroom, bad service and they changed the flight schedule without inform the passengerVery dirty flight to travel.

3. Not much information... I guess I will stick with Lufthansa.....Wonderful app for reservations _ good offers and easy to make user nameI have been deceived by the App and was tricked into a destination not of my choice when booking a flight to Istanbul.

4. One of the worst airlines in the GCC countries, they change your confirmed flights as they wish, and they don't refund your money,, they keep it as credit so you have no choice but pay extra for the changes.

5. If you still want to buy the cheapest tickets from the cheapest airlines I suggest you stick to their website which works.Worst experience with this airlines.

6. Also no information about baggage, pre purchase 10 kilo? On a flight from Germany to India? I read at their website before that this airline has a genuine handling of baggage up to 30 kilo.

7. The prices they announce in thier ads are never reel, it's all fales and misleading information so you fall in thier traps.. Bad services and not respectfulThe worst airline in all over the worled .

8. And no solution.Services staffs are very good, time of departure and cabin staff Services are very good but food quality needs to be improve.Always an error, can't book.

9. No refund is provided even when I wanted to cancel my flight 15 days prior to departure.

10. It was my first international travel and they ruined my experience.

11. You see in the drop down menu there are two destination airports for Istanbul, IST and SAW.

Steps to Troubleshoot & Fix Jazeera Airways Issues

1. Fix Jazeera Airways Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jazeera Airways: Restarting the app will resolve most errors.
  2. Update the Jazeera Airways App. Here is how:
    1. On Android goto PlayStore » Search for "Jazeera Airways" » Open Jazeera Airways » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jazeera Airways » click "UPDATE".
  3. Clear Jazeera Airways app cache: Clearing cached data will force your app to retrieve the latest data directly from Jazeera Airways servers.
    1. On Android, goto Settings » Apps » Select "Jazeera Airways" » click Storage » click "Clear Cache".
  4. Check Jazeera Airways app permissions. If any of these permissions required to use your device's features are disenabled, Jazeera Airways might not work.
  5. Uninstall and reinstall Jazeera Airways. If nothing else has worked, completely uninstall Jazeera Airways then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jazeera Airways not working


2. Fix Jazeera Airways Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jazeera Airways be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jazeera Airways not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jazeera Airways may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Good afternoon!
    My question is reservation PYVSSQ Lopes da Costa Goncalo Miguel 29/08/2024 flight Doha-Moscow, agency where ticket was bought put wrong year of birth! How can I change for correct year?

    Thank you in advance,

    Ekaterina
    P.S. or please give me the email address where i can send my request

    — by Ekaterina Sidor 3 months ago